{"id":20145,"date":"2020-03-17T17:16:31","date_gmt":"2020-03-17T17:16:31","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=20145"},"modified":"2023-12-13T18:47:15","modified_gmt":"2023-12-13T18:47:15","slug":"p-38-bizhub-c650i-c550i-c450i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=p-38-bizhub-c650i-c550i-c450i","title":{"rendered":"P-38 (bizhub C650i\/C550i\/C450i)"},"content":{"rendered":"\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Malfunction type<\/td><td>Feeding paper size sensor failure (bizhub&nbsp;C650i\/C550i)<\/td><\/tr><tr><td>Malfunction code<\/td><td>P-38<\/td><\/tr><tr><td>Malfunction detection timing<\/td><td>At the sensor check when starting the machine or starting the print, feeding paper size sensor\/1 (PS50) or feeding paper size sensor\/2 (PS51) is ON.<\/td><\/tr><tr><td>Relevant parts<\/td><td>-Feeding paper size sensor\/1 (PS50)<br>-Feeding paper size sensor\/2 (PS51)<br>-CPU board (CPUB)<br>&#8211;Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Select [Service Mode] -> [State Confirmation] -> [Sensor Check] and check the sensor operation.<\/li><li>Check the connector between PS50-relay CN171-BASEB CN40E for proper connection and correct as necessary.<\/li><li>Check the connector between PS51-relay CN171-BASEB CN40E for proper connection and correct as necessary.<\/li><li>Check CPUB for proper installation and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/8612077963.html\">Replace CPUB.<\/a> (C650i Part# AA7NH02P03 \/ C550i Part# AA7PH02P01 \/ C450i Part# AA7RH02P02)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/8612035979.html\">Replace BASEB.<\/a> (Part# AA2JH02005)<\/li><\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/8551541387.html\">L.2.18<\/a> (Link to the Field Service Manual) <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents Malfunction type Feeding paper size sensor failure (bizhub&nbsp;C650i\/C550i) Malfunction code P-38 Malfunction detection timing At the sensor check when starting the machine or starting the print, feeding paper size sensor\/1 (PS50) or feeding &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=p-38-bizhub-c650i-c550i-c450i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;P-38 (bizhub C650i\/C550i\/C450i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1245],"epkb_post_type_1_tag":[],"class_list":["post-20145","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-p"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/20145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20145"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/20145\/revisions"}],"predecessor-version":[{"id":20146,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/20145\/revisions\/20146"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20145"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=20145"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=20145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}