{"id":20220,"date":"2020-03-17T19:33:44","date_gmt":"2020-03-17T19:33:44","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=20220"},"modified":"2023-12-13T18:46:35","modified_gmt":"2023-12-13T18:46:35","slug":"32-01-bizhub-c650i-c550i-c450i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=32-01-bizhub-c650i-c550i-c450i","title":{"rendered":"32-01 (bizhub C650i\/C550i\/C450i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong>
<\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
JAM type<\/td>Misfeed at fusing\/paper exit section<\/td><\/tr>
JAM code<\/td>32-01<\/td><\/tr>
JAM detection timing<\/td>The leading edge of the paper is not turned ON (unblocked) the ADU paper passage sensor\/1 (PS40) even after the lapse of a given period of time after the reverse sequence is started.<\/td><\/td><\/tr>
–<\/td>Paper jam of a sheet of paper left at the paper exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr>
–<\/td>Paper jam of a sheet of paper left at the paper exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr>
Misfeed processing location<\/td>Right door<\/td><\/tr>
Relevant parts<\/td>-Fusing motor (M3)
-Paper exit\/reverse motor (M4)
-ADU transport motor\/1 (M5)
-Exit path switch solenoid (SD3)
-Fusing loop sensor (PS2)
-Paper exit sensor (PS3)
-ADU paper passage sensor\/1 (PS40)
Expansion control board (EXCB)
Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Procedure<\/h2>\n\n\n\n
Step<\/th>Action<\/th>Control signal<\/th>Location of electrical component<\/th><\/tr><\/thead>
1<\/td>Initial check items<\/a><\/td>–<\/td>–<\/td><\/tr>
2<\/td>PS2 I\/O check, sensor check<\/td>EXCB CN13EX-6 (ON)<\/td>15-X<\/td><\/tr>
3<\/td>PS3 I\/O check, sensor check<\/td>BASEB CN22E-3 (ON)<\/td>11-C<\/td><\/tr>
4<\/td>PS40 I\/O check, sensor check<\/td>BASEB CN22E-6 (ON)<\/td>11-C<\/td><\/tr>
5<\/td>SD3 load check:
Check code: 83
Multi code: 0<\/td>		BASEB CN13E-7 (ON)<\/td>14-C<\/td><\/tr>
6<\/td>M3 load check:
Check code: 45
Multi code: 1, 2, 3, 4, 6 (bizhub\u00a0C650i), 1, 3, 4, 6 (bizhub\u00a0C550i), 1, 2, 4, 6 (bizhub\u00a0C450i)<\/td>		BASEB CN19EA-6 to 10<\/td>1-C<\/td><\/tr>
7<\/td>M4 load check:
Check code: 84
Multi code: 1, 2, 3, 4, 6, 7, 8, 9 (bizhub\u00a0C650i), 1, 3, 4, 6, 8, 9 (bizhub\u00a0C550i), 1, 2, 4, 6, 7, 9 (bizhub\u00a0C450i)<\/td>		BASEB CN18E-3 to 6<\/td>6-C<\/td><\/tr>
8<\/td>M5 load check:
Check code: 85
Multi code: 1, 2, 3, 4 (bizhub\u00a0C650i), 1, 3, 4 (bizhub\u00a0C550i), 1, 2, 4 (bizhub\u00a0C450i)<\/td>		BASEB CN18E-7 to 10<\/td>6-C<\/td><\/tr>
9<\/td>Replace EXCB.<\/a> (Part# AA2JH00500)<\/td>–<\/td>–<\/td><\/tr>
10<\/td>Replace BASEB.<\/a> (Part# AA7NH02102)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n

L.1.7.2<\/a> (Link to the Field Service Manual) <\/p>\n","protected":false},"excerpt":{"rendered":"

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents JAM type Misfeed at fusing\/paper exit section JAM code 32-01 JAM detection timing The leading edge of the paper is not turned ON (unblocked) the ADU paper passage sensor\/1 (PS40) even after the … <\/p>\n

Continue reading “32-01 (bizhub C650i\/C550i\/C450i)”<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1224],"epkb_post_type_1_tag":[],"class_list":["post-20220","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-3-c650i-c550i-c450i-jam"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/20220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20220"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/20220\/revisions"}],"predecessor-version":[{"id":20221,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/20220\/revisions\/20221"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20220"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=20220"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=20220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}