{"id":20261,"date":"2020-03-17T21:45:58","date_gmt":"2020-03-17T21:45:58","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=20261"},"modified":"2023-12-13T18:46:10","modified_gmt":"2023-12-13T18:46:10","slug":"c-0002-c14000-c12000","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c-0002-c14000-c12000","title":{"rendered":"C-0002 (C14000\/C12000)"},"content":{"rendered":"\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><strong>Code<\/strong><\/p>\n\n\n\n<p>C-0002<\/p>\n\n\n\n<p><strong>Classification<\/strong><\/p>\n\n\n\n<p>Main body: Communication error<\/p>\n\n\n\n<p><strong>Cause<\/strong><\/p>\n\n\n\n<p>Communication error between the printer control board (PRCB) and the conveyance drive board (CDB).<\/p>\n\n\n\n<p><strong>Measures to take when an alert occurs<\/strong><\/p>\n\n\n\n<p>The main body and the option stop immediately.<\/p>\n\n\n\n<p><strong>Estimated abnormal parts<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Conveyance drive board (CDB)<\/li><li>Printer control board (PRCB)<\/li><\/ul>\n\n\n\n<p><strong>Correction<\/strong><\/p>\n\n\n\n<p>Deactivate and activate the sub power switch (SW2) of the main body.<\/p>\n\n\n\n<p><strong>Note<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>The message &#8220;Please turn on power again&#8221; is displayed on the touch panel.<\/strong><\/li><\/ul>\n\n\n\n<p><strong>Solution<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Prior check<ul><li>On [Service Mode]  [Firmware Version] [Firmware Version], make sure that the version of [Printer Sub CPU D2] is displayed.<\/li><\/ul><\/li><li>Check the connector connection between PRCB and CDB, CN108 of PRCB, CN422 (Relay connector), CN300 (Relay connector), CN171 of CDB, and the wiring. Then, repair it when there is any abnormality.<\/li><li>Replace CDB. (Part# )<\/li><li>Replace PRCB. (Part# ) <\/li><\/ol>\n\n\n\n<p><strong>Faulty part isolation DIPSW<\/strong><\/p>\n\n\n\n<p><strong>Control during the detachment<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/AccurioPressC14000Service\/en-US\/7654836619.html#Z7_0IDCHAS0L8NH00AUA8SC9C2MM0\">K.2.5.1<\/a> (Link to the Field Service Manual)  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Code C-0002 Classification Main body: Communication error Cause Communication error between the printer control board (PRCB) and the conveyance drive board (CDB). Measures to take when an alert occurs The main body and the &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c-0002-c14000-c12000\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C-0002 (C14000\/C12000)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1255],"epkb_post_type_1_tag":[],"class_list":["post-20261","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c-0000-0499"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/20261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20261"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/20261\/revisions"}],"predecessor-version":[{"id":20262,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/20261\/revisions\/20262"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20261"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=20261"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=20261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}