{"id":2030,"date":"2019-05-14T15:36:33","date_gmt":"2019-05-14T15:36:33","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=2030"},"modified":"2023-12-27T16:55:48","modified_gmt":"2023-12-27T16:55:48","slug":"c2a14-bizhub-c368-c308-c258","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a14-bizhub-c368-c308-c258","title":{"rendered":"C2A14 (bizhub C368\/C308\/C258)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C2A14: Drum unit\/K new release failure<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>The status with the new unit is not cleared after the new drum unit is set.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>\u2013<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Drum unit\/C,M,Y,K&nbsp;<br>\u2022 Front side board (FRB)&nbsp;<br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Clean the connection between the drum unit and the machine if dirty.<\/li><li>Reinstall the drum unit.<\/li><li>Check the connector between the drum unit-FRB CN12 for proper connection and correct as necessary.<\/li><li>Check the connector between FRB CN1, CN3-MFPB CN4E, CN11E for proper connection and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4469089675.html\">Replace the drum unit.<\/a>\u00a0(Part# A7U40RD)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4470784011.html\">Replace FRB.<\/a>\u00a0(Part# A7PUH00500)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4470805131.html\">Replace MFPB.<\/a>\u00a0(Part# A7PUH02123)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"http:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4485305099.html\" target=\"_blank\">K.3.11.13<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C2A14: Drum unit\/K new release failure Rank B Trouble detection condition The status with the new unit is not cleared after the new drum unit is set. Trouble isolation \u2013 Relevant electrical parts \u2022 Drum unit\/C,M,Y,K&nbsp;\u2022 Front side board (FRB)&nbsp;\u2022 MFP board (MFPB) &nbsp;Procedure Clean the connection between the drum unit and &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a14-bizhub-c368-c308-c258\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C2A14 (bizhub C368\/C308\/C258)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[38],"epkb_post_type_1_tag":[],"class_list":["post-2030","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-c368-c308-c258"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/2030","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2030"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/2030\/revisions"}],"predecessor-version":[{"id":2031,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/2030\/revisions\/2031"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2030"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=2030"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=2030"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}