{"id":20747,"date":"2020-06-24T13:45:30","date_gmt":"2020-06-24T13:45:30","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=20747"},"modified":"2023-12-13T18:38:48","modified_gmt":"2023-12-13T18:38:48","slug":"c1004-c1014-bizhub-750i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1004-c1014-bizhub-750i","title":{"rendered":"C1004, C1014 (bizhub 750i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

When FS-539 or FS-539SD is installed<\/h2>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C1004: Finisher communication error (Engine detection) (When FS-539 or FS-539SD is installed)

C1014: Finisher communication error (Finisher detection) (When FS-539 or FS-539SD is installed)<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>When a communication error is detected between the base board (BASEB) and the FS control board (FSCB).<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-FS control board (FSCB)
-Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Procedure<\/h2>\n\n\n\n
  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li>
  2. Rewrite the firmware.<\/li>
  3. Replace FSCB.<\/a> (Part# AAR4PP8201)<\/li>
  4. Replace BASEB.<\/a> (Part# ACV7H02101)<\/li><\/ol>\n\n\n\n

     When FS-540 or FS-540SD is installed<\/h2>\n\n\n\n

    Contents<\/h2>\n\n\n\n
    Trouble type<\/td>C1004: Finisher communication error (Engine detection) (When FS-540 or FS-540SD is installed)

    C1014: Finisher communication error (Finisher detection) (When FS-540 or FS-540SD is installed)<\/td><\/tr>
    Rank<\/td>C<\/td><\/tr>
    Trouble detection condition<\/td>When a communication error is detected between the base board (BASEB) and the FS control board (FSCB).<\/td><\/tr>
    Trouble isolation<\/td>–<\/td><\/tr>
    Relevant electrical parts<\/td>-FS control board (FSCB)
    -Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

    Procedure<\/h2>\n\n\n\n
    1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li>
    2. Rewrite the firmware.<\/li>
    3. Replace FSCB.<\/a> (Part# AAR5PPD401)<\/li>
    4. Replace BASEB.<\/a> (Part# ACV7H02101)<\/li><\/ol>\n\n\n\n

      (Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

      Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. When FS-539 or FS-539SD is installed Contents Trouble type C1004: Finisher communication error (Engine detection) (When FS-539 or FS-539SD is installed) C1014: Finisher communication error (Finisher detection) (When FS-539 or FS-539SD is installed) Rank C Trouble detection condition When a communication error … <\/p>\n

      Continue reading “C1004, C1014 (bizhub 750i)”<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1297],"epkb_post_type_1_tag":[],"class_list":["post-20747","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c1-750i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/20747","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20747"}],"version-history":[{"count":3,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/20747\/revisions"}],"predecessor-version":[{"id":23650,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/20747\/revisions\/23650"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20747"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=20747"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=20747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}