{"id":21769,"date":"2020-07-02T12:30:36","date_gmt":"2020-07-02T12:30:36","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=21769"},"modified":"2023-12-13T17:46:36","modified_gmt":"2023-12-13T17:46:36","slug":"20-21-bizhub-650i-550i-450i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=20-21-bizhub-650i-550i-450i","title":{"rendered":"20-21 (bizhub 650i\/550i\/450i)"},"content":{"rendered":"\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E205043313136206F7220504332313620697320696E7374616C6C6564\">When PC-116 or PC-216 is installed<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>JAM type<\/td><td>Misfeed at vertical transport section (tray 3) (When PC-116 or PC-216 is installed)<\/td><\/tr><tr><td>JAM code<\/td><td>20-21<\/td><\/tr><tr><td>JAM detection timing<\/td><td>20-21: The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the leading edge of the paper has turned ON the tray 3 vertical transport sensor (PS113).<\/td><td><\/td><\/tr><tr><td>&#8211;<\/td><td>-: Paper jam of a sheet of paper left at the vertical transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr><tr><td>Misfeed processing location<\/td><td>Right door<\/td><\/tr><tr><td>Relevant parts<\/td><td>-Tray 2 vertical transport motor (M23)<br>-Tray 3 vertical transport motor (M112)<br>-Tray 2 vertical transport sensor (PS19)<br>-Tray 3 vertical transport sensor (PS113)<br>-Base board (BASEB)<br>-PC control board (PCCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><th>Step<\/th><th>Action<\/th><th>Control signal<\/th><th>Location of electrical component<\/th><\/tr><\/thead><tbody><tr><td>1<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub650iService\/en-US\/6369798795.html\">Initial check items<\/a><\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>PS113 I\/O check, sensor check<\/td><td>PCCB CN4-14 (ON)<\/td><td>PC-116\/PC-216&nbsp;5-C<\/td><\/tr><tr><td>3<\/td><td>PS19 I\/O check, sensor check<\/td><td>BASEB CN23E-8 (ON)<\/td><td>15-K<\/td><\/tr><tr><td>4<\/td><td>M112 load check<br>Check code: 28<br>Multi code:<br>21, 22, 23, 24 (bizhub\u00a0650i)<br>21, 23, 24 (bizhub\u00a0550i)<br>21, 22, 24 (bizhub\u00a0450i)<\/td><td>PCCB CN5-9 to 16<\/td><td>PC-116\/PC-216&nbsp;3 to 4-C<\/td><\/tr><tr><td>5<\/td><td>M23 load check<br>Check code: 28<br>Multi code:<br>36, 37, 38, 39 (bizhub\u00a0650i)<br>36, 38, 39 (bizhub\u00a0550i)<br>36, 37, 39 (bizhub\u00a0450i)<\/td><td>BASEB CN31E-5 to 8<\/td><td>23-K<\/td><\/tr><tr><td>6<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub650iService\/en-US\/9030648075.html\">Replace BASEB.<\/a> (Part# AC74H02101)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>7<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub650iService\/en-US\/6354111243.html\">Replace PCCB.<\/a> (Part# AAV5H00201)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E20504334313620697320696E7374616C6C6564\">&nbsp;When PC-416 is installed<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>JAM type<\/td><td>Misfeed at vertical transport section (tray 3) (When PC-416 is installed)<\/td><\/tr><tr><td>JAM code<\/td><td>20-21<\/td><\/tr><tr><td>JAM detection timing<\/td><td>20-21: The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the leading edge of the paper has turned ON the vertical transport sensor (PS133).<\/td><td><\/td><\/tr><tr><td>&#8211;<\/td><td>Paper jam of a sheet of paper left at the vertical transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr><tr><td>Misfeed processing location<\/td><td>Right door<\/td><\/tr><tr><td>Relevant parts<\/td><td>-Tray 2 vertical transport motor (M23)<br>-Vertical transport motor (M132)<br>-Tray 2 vertical transport sensor (PS19)<br>-Vertical transport sensor (PS133)<br>-Base board (BASEB)<br>-PC control board (PCCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><th>Step<\/th><th>Action<\/th><th>Control signal<\/th><th>Location of electrical component<\/th><\/tr><\/thead><tbody><tr><td>1<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub650iService\/en-US\/6369798795.html\">Initial check items<\/a><\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>PS133 I\/O check, sensor check<\/td><td>PCCB CN4-14 (ON)<\/td><td>PC-416&nbsp;6-J<\/td><\/tr><tr><td>3<\/td><td>PS19 I\/O check, sensor check<\/td><td>BASEB CN23E-8 (ON)<\/td><td>15-K<\/td><\/tr><tr><td>4<\/td><td>M132 load check<br>Check code: 28<br>Multi code:<br>6, 7, 8, 9 (bizhub\u00a0650i)<br>6, 8, 9 (bizhub\u00a0550i)<br>6, 7, 9 (bizhub\u00a0450i)<\/td><td>PCCB CN5-9 to 16<\/td><td>PC-416&nbsp;4-J<\/td><\/tr><tr><td>5<\/td><td>M23 load check<br>Check code: 28<br>Multi code:<br>36, 37, 38, 39 (bizhub\u00a0650i)<br>36, 38, 39 (bizhub\u00a0550i)<br>36, 37, 39 (bizhub\u00a0450i)<\/td><td>BASEB CN31E-5 to 8<\/td><td>23-K<\/td><\/tr><tr><td>6<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub650iService\/en-US\/9030648075.html\">Replace BASEB.<\/a> (Part# AC74H02101)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>7<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub650iService\/en-US\/6354152587.html\">Replace PCCB.<\/a> (Part# AAV5H00300)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub650iService\/en-US\/9589580427.html\">(Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. When PC-116 or PC-216 is installed Contents JAM type Misfeed at vertical transport section (tray 3) (When PC-116 or PC-216 is installed) JAM code 20-21 JAM detection timing 20-21: The tray 2 vertical transport &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=20-21-bizhub-650i-550i-450i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;20-21 (bizhub 650i\/550i\/450i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1317],"epkb_post_type_1_tag":[],"class_list":["post-21769","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-2-650i-550i-450i-jam"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/21769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=21769"}],"version-history":[{"count":2,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/21769\/revisions"}],"predecessor-version":[{"id":22860,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/21769\/revisions\/22860"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21769"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=21769"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=21769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}