{"id":21949,"date":"2020-07-06T14:41:00","date_gmt":"2020-07-06T14:41:00","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=21949"},"modified":"2023-12-13T17:43:09","modified_gmt":"2023-12-13T17:43:09","slug":"c1004-c1014-bizhub-650i-550i-450i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1004-c1014-bizhub-650i-550i-450i","title":{"rendered":"C1004, C1014 (bizhub 650i\/550i\/450i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

When FS-533 is installed<\/h2>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C1004: Finisher communication error (Engine detection) (When FS-533 is installed)

C1014: Finisher communication error (Finisher detection) (When FS-533 is installed)<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>When a communication error is detected between the base board (BASEB) and the FS control board (FSCB).<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-FS control board (FSCB)
-Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Procedure<\/h2>\n\n\n\n
  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li>
  2. Rewrite the firmware.<\/li>
  3. Replace FSCB.<\/a>
    (Part# A2YUPPH901 for Model No. A2YU-WY1 or Part # A2YUPPXN00 for Model No. A2YU-WY2)<\/li>
  4. Replace BASEB.<\/a> (Part# AC74H02101)<\/li><\/ol>\n\n\n\n

     When FS-539 or FS-539SD is installed<\/h2>\n\n\n\n

    Contents<\/h2>\n\n\n\n
    Trouble type<\/td>C1004: Finisher communication error (Engine detection) (When FS-539 or FS-539SD is installed)

    C1014: Finisher communication error (Finisher detection) (When FS-539 or FS-539SD is installed)<\/td><\/tr>
    Rank<\/td>C<\/td><\/tr>
    Trouble detection condition<\/td>When a communication error is detected between the base board (BASEB) and the FS control board (FSCB).<\/td><\/tr>
    Trouble isolation<\/td>–<\/td><\/tr>
    Relevant electrical parts<\/td>-FS control board (FSCB)
    -Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

    Procedure<\/h2>\n\n\n\n
    1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li>
    2. Rewrite the firmware.<\/li>
    3. Replace FSCB.<\/a> (Part# AAR4PP8201)<\/li>
    4. Replace BASEB.<\/a> (Part# AC74H02101)<\/li><\/ol>\n\n\n\n

       When FS-540 or FS-540SD is installed<\/h2>\n\n\n\n

      Contents<\/h2>\n\n\n\n
      Trouble type<\/td>C1004: Finisher communication error (Engine detection) (When FS-540 or FS-540SD is installed)

      C1014: Finisher communication error (Finisher detection) (When FS-540 or FS-540SD is installed)<\/td><\/tr>
      Rank<\/td>C<\/td><\/tr>
      Trouble detection condition<\/td>When a communication error is detected between the base board (BASEB) and the FS control board (FSCB).<\/td><\/tr>
      Trouble isolation<\/td>–<\/td><\/tr>
      Relevant electrical parts<\/td>-FS control board (FSCB)
      -Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

      Procedure<\/h2>\n\n\n\n
      1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li>
      2. Rewrite the firmware.<\/li>
      3. Replace FSCB.<\/a> (Part# AAR5PPD401)<\/li>
      4. Replace BASEB.<\/a> (Part# AC74H02101)<\/li><\/ol>\n\n\n\n

         When JS-508 is installed<\/h2>\n\n\n\n

        Contents<\/h2>\n\n\n\n
        Trouble type<\/td>C1004: Finisher communication error (Engine detection) (When JS-508 is installed)

        C1014: Finisher communication error (Finisher detection) (When JS-508 is installed)<\/td><\/tr>
        Rank<\/td>C<\/td><\/tr>
        Trouble detection condition<\/td>When a communication error is detected between the base board (BASEB) and the JS control board (JSCB).<\/td><\/tr>
        Trouble isolation<\/td>–<\/td><\/tr>
        Relevant electrical parts<\/td>JS control board (JSCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

        Procedure<\/h2>\n\n\n\n
        1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li>
        2. Rewrite the firmware.<\/li>
        3. Replace JSCB.<\/a> (Part# A2YVH10102)<\/li><\/ol>\n\n\n\n

          (Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

          Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. When FS-533 is installed Contents Trouble type C1004: Finisher communication error (Engine detection) (When FS-533 is installed) C1014: Finisher communication error (Finisher detection) (When FS-533 is installed) Rank C Trouble detection condition When a communication error is detected … <\/p>\n

          Continue reading “C1004, C1014 (bizhub 650i\/550i\/450i)”<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1326],"epkb_post_type_1_tag":[],"class_list":["post-21949","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c1-650i-550i-450i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/21949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=21949"}],"version-history":[{"count":3,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/21949\/revisions"}],"predecessor-version":[{"id":22965,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/21949\/revisions\/22965"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21949"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=21949"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=21949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}