{"id":23884,"date":"2020-09-17T23:43:48","date_gmt":"2020-09-17T23:43:48","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=23884"},"modified":"2023-12-13T16:49:30","modified_gmt":"2023-12-13T16:49:30","slug":"20-21-bizhub-360i-300i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=20-21-bizhub-360i-300i","title":{"rendered":"20-21 (bizhub 360i\/300i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
JAM type<\/td>Misfeed at vertical transport section (tray 3)<\/td><\/tr>
JAM code<\/td>20-21<\/td><\/tr>
JAM detection timing<\/td> <When\u00a0PC-116\u00a0or\u00a0PC-216\u00a0is installed>
The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the leading edge of the paper has turned ON the tray 3 vertical transport sensor (PS113). <\/td>		<\/td><\/tr>
<\/td><When\u00a0PC-416\u00a0is installed>
The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the leading edge of the paper has turned ON the vertical transport sensor (PS133).<\/td><\/tr>
–<\/td>Paper jam of a sheet of paper left at the vertical transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr>
Misfeed processing location<\/td>Right door<\/td><\/tr>
Relevant parts<\/td><When\u00a0PC-116\u00a0or\u00a0PC-216\u00a0is installed>
-Transport motor (M1)
-Tray 3 vertical transport motor (M112)
-Tray 2 vertical transport clutch (CL2)
-Tray 2 vertical transport sensor (PS19)
-Tray 3 vertical transport sensor (PS113)
-Base board (BASEB)
-PC control board (PCCB)<\/td><\/tr>
<\/td><When\u00a0PC-416\u00a0is installed>
-Transport motor (M1)
-Vertical transport motor (M132)
-Tray 2 vertical transport clutch (CL2)
-Tray 2 vertical transport sensor (PS19)
-Vertical transport sensor (PS133)
-Base board (BASEB)
-PC control board (PCCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Procedure<\/h2>\n\n\n\n

When PC-116 or PC-216 is installed<\/p>\n\n\n\n
Step<\/th>Action<\/th>Control signal<\/th>Location of electrical component<\/th><\/tr><\/thead>
1<\/td>Initial check items<\/a><\/td>–<\/td>–<\/td><\/tr>
2<\/td>PS113 I\/O check, sensor check<\/td>PCCB CN4-14 (ON)<\/td>PC-116\/PC-216 5-C<\/td><\/tr>
3<\/td>PS19 I\/O check, sensor check<\/td>BASEB CN23E-8 (ON)<\/td>15-K<\/td><\/tr>
4<\/td>CL2 load check
Check code: 21
Multi code: 1<\/td>		BASEB CN23E-19 (ON)<\/td>17-K<\/td><\/tr>
5<\/td>M112 load check
Check code: 28
Multi code: 21, 24, 25<\/td>		PCCB CN5-9 to 16<\/td>PC-116\/PC-216 3 to 4-C<\/td><\/tr>
6<\/td>M1 load checkCheck code: 40Multi code: 1, 4, 5<\/td>BASEB CN19E-1 to 5<\/td>1-C<\/td><\/tr>
7<\/td>Replace BASEB.<\/a> (Part# AC77H02101)<\/td>–<\/td>–<\/td><\/tr>
8<\/td>Replace PCCB.<\/a>
PC-116 (Part# AAV5H00101)
PC-216 (Part# AAV5H00201)<\/td>		–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n

When PC-416 is installed<\/p>\n\n\n\n
Step<\/th>Action<\/th>Control signal<\/th>Location of electrical component<\/th><\/tr><\/thead>
1<\/td>Initial check items<\/a><\/td>–<\/td>–<\/td><\/tr>
2<\/td>PS133 I\/O check, sensor check<\/td>PCCB CN4-14 (ON)<\/td>PC-416 7-J<\/td><\/tr>
3<\/td>PS19 I\/O check, sensor check<\/td>BASEB CN23E-8 (ON)<\/td>15-K<\/td><\/tr>
4<\/td>CL2 load check
Check code: 21
Multi code: 1<\/td>		BASEB CN23E-19 (ON)<\/td>17-K<\/td><\/tr>
5<\/td>M132 load check
Check code: 28
Multi code: 6, 9, 10<\/td>		PCCB CN5-9 to 16<\/td>PC-416 4-J<\/td><\/tr>
6<\/td>M1 load check
Check code: 40
Multi code: 1, 4, 5<\/td>		BASEB CN19E-1 to 5<\/td>1-C<\/td><\/tr>
7<\/td>Replace BASEB.<\/a> (Part# AC77H02101)<\/td>–<\/td>–<\/td><\/tr>
8<\/td>Replace PCCB.<\/a> (Part# AAV5H00300)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n

(Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents JAM type Misfeed at vertical transport section (tray 3) JAM code 20-21 JAM detection timing <When\u00a0PC-116\u00a0or\u00a0PC-216\u00a0is installed>The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a … <\/p>\n

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