{"id":24093,"date":"2020-09-18T15:02:07","date_gmt":"2020-09-18T15:02:07","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=24093"},"modified":"2023-12-13T16:23:43","modified_gmt":"2023-12-13T16:23:43","slug":"c2204-bizhub-360i-300i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2204-bizhub-360i-300i","title":{"rendered":"C2204 (bizhub 360i\/300i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C2204: Waste toner transport motor failure to turn<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Trouble detection condition<\/td>The turning detection sensor does not change even after the lapse of a predetermined period of time.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-Waste toner box drive detection sensor (PS46)
-Waste toner transport motor (M20)
-Expansion control board (EXCB)
-CPU board (CPUB)
-Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Procedure<\/h2>\n\n\n\n
  1. Clean the PS46 if it has toner or paper dust, etc.<\/li>
  2. Replacing the waste toner box.<\/li>
  3. Check the connector between M20-relay CN92-EXCB CN10EX for proper connection and correct as necessary.<\/li>
  4. Check the connector of M20 for proper drive coupling and correct as necessary.<\/li>
  5. Check the connector between PS46-EXCB CN8EX for proper connection and correct as necessary.<\/li>
  6. Check the connector between EXCB CN2EX-BASEB CN12E for proper connection and correct as necessary.<\/li>
  7. Check CPUB for proper installation and correct as necessary.<\/li>
  8. PS46 I\/O check, sensor check