{"id":24112,"date":"2020-09-18T15:22:47","date_gmt":"2020-09-18T15:22:47","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=24112"},"modified":"2023-12-13T16:23:43","modified_gmt":"2023-12-13T16:23:43","slug":"c2a24-bizhub-360i-300i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a24-bizhub-360i-300i","title":{"rendered":"C2A24 (bizhub 360i\/300i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C2A24: Toner cartridge\/K new release failure<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>The status with the new unit is not cleared after the new toner cartridge is set.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-Toner cartridge\/K
-Expansion control board (EXCB)
-CPU board (CPUB)
-Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Procedure<\/h2>\n\n\n\n
  1. Clean the connection between the toner cartridge and the main body if dirty.<\/li>
  2. Check the connector between the toner cartridge\/K-relay CN83-relay CN79-EXCB CN5EX for proper connection and correct as necessary.<\/li>
  3. Check the connector between EXCB CN1EX-BASEB CN11E for proper connection and correct as necessary.<\/li>
  4. Check the connector between EXCB CN2EX-BASEB CN12E for proper connection and correct as necessary.<\/li>
  5. Check CPUB for proper installation and correct as necessary.<\/li>
  6. Reinstall the toner cartridge.<\/a><\/li>
  7. Check the harness for proper connection and correct as necessary.<\/li>
  8. Replace the toner cartridge.<\/a> (Part# AC7A030)<\/li>
  9. Replace EXCB.<\/a> (Part# AC77H00501)<\/li>
  10. Replace CPUB.<\/a> (Part# AC77H02P02)<\/li>
  11. Replace BASEB.<\/a> (Part# AC77H02101)<\/li><\/ol>\n\n\n\n

    (Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents Trouble type C2A24: Toner cartridge\/K new release failure Rank C Trouble detection condition The status with the new unit is not cleared after the new toner cartridge is set. Trouble isolation – Relevant … <\/p>\n

    Continue reading “C2A24 (bizhub 360i\/300i)”<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1355],"epkb_post_type_1_tag":[],"class_list":["post-24112","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-360i-300i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/24112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=24112"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/24112\/revisions"}],"predecessor-version":[{"id":24113,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/24112\/revisions\/24113"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=24112"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=24112"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=24112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}