{"id":24114,"date":"2020-09-18T15:25:56","date_gmt":"2020-09-18T15:25:56","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=24114"},"modified":"2023-12-13T16:23:43","modified_gmt":"2023-12-13T16:23:43","slug":"c3103-bizhub-360i-300i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3103-bizhub-360i-300i","title":{"rendered":"C3103 (bizhub 360i\/300i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C3103: Pressure roller release failure<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Trouble detection condition<\/td>The fusing pressure home sensor (PS38) is not turned OFF (unblocked) even after the lapse of a predetermined period of time after the fusing pressure motor (M11) has started rotating during retraction of the pressure roller.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-Fusing unit
-Fusing pressure motor (M11)
-Fusing pressure home sensor (PS38)
-Expansion control board (EXCB)
-CPU board (CPUB)
-Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Procedure<\/h2>\n\n\n\n
  1. Check the connector between M11-relay CN112-EXCB CN14EX for proper connection and correct as necessary.<\/li>
  2. Check the connector between the fusing unit-relay CN95, CN96-BASEB CN4E for proper connection and correct as necessary.<\/li>
  3. Check the connector between EXCB CN2EX-BASEB CN12E for proper connection and correct as necessary.<\/li>
  4. Check CPUB for proper installation and correct as necessary.<\/li>
  5. PS38 I\/O check, sensor check