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Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\nContents<\/h2>\n\n\n\n
JAM type<\/td> Misfeed at duplex transport section<\/td><\/tr> JAM code<\/td> 93-03<\/td><\/tr> JAM detection timing<\/td> 93-03:
The leading edge of the paper is not turned ON (unblocked) the ADU transport sensor (PS11) even after the lapse of a given period of time after the paper has turned OFF (blocked) the paper exit sensor (PS13).<\/td><\/tr>\ufeff<\/td> – Paper jam of a sheet of paper left at the duplex transport section results, if the ADU transport sensor (PS11) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr> \ufeff<\/td> – Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr> Misfeed processing location<\/td> Right door<\/td><\/tr> Relevant parts<\/td> -Main motor (M1)
-Fusing motor (M3)
-ADU transport clutch (CL5)
-ADU forward rotation clutch (CL6)
-ADU reverse rotation clutch (CL7)
-ADU transport sensor (PS11)
-Paper exit sensor (PS13)
-Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nProcedure<\/h2>\n\n\n\n
Step<\/th> Action<\/th> Control signal<\/th> Location of electrical component<\/th><\/tr><\/thead> 1<\/td> Initial check items<\/a><\/td> –<\/td> –<\/td><\/tr> 2<\/td> PS11 I\/O check, sensor check<\/td> BASEB CN23E-6 (ON)<\/td> 9-K<\/td><\/tr> 3<\/td> PS13 I\/O check, sensor check<\/td> BASEB CN16E-9 (ON)<\/td> 11-K<\/td><\/tr> 4<\/td> CL5 load check
\u2022 Check code: 81
\u2022 Multi code: 1<\/td>BASEB CN23E-12 (ON)<\/td> 9-K<\/td><\/tr> 5<\/td> CL6 load check
\u2022 Check code: 80
\u2022 Multi code: 1<\/td>BASEB CN18E-8 (ON)<\/td> 2-C<\/td><\/tr> 6<\/td> CL7 load check
\u2022 Check code: 80
\u2022 Multi code: 2<\/td>BASEB CN18E-10 (ON)<\/td> 3-C<\/td><\/tr> 7<\/td> M1 load check
\u2022 Check code: 40
\u2022 Multi code: 1, 2<\/td>BASEB CN17E-1 to 5<\/td> 1-C<\/td><\/tr> 8<\/td> M3 load check
\u2022 Check code: 45
\u2022 Multi code: 1, 2, 3<\/td>BASEB CN17E-6 to 10<\/td> 1-C<\/td><\/tr> 9<\/td> Replace BASEB.
4700i (Part# ACTAH02014)<\/td>–<\/td> –<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n