{"id":24563,"date":"2021-02-03T18:13:35","date_gmt":"2021-02-03T18:13:35","guid":{"rendered":"http:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=24563"},"modified":"2023-12-13T15:59:58","modified_gmt":"2023-12-13T15:59:58","slug":"c0103-bizhub-4750i-4050i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c0103-bizhub-4750i-4050i","title":{"rendered":"C0103 (bizhub 4750i\/4050i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C0103: Tray 2 drive motor malfunction (When PF-P20 or PF-P21 is installed)<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Trouble detection condition<\/td>The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.<\/td><\/tr>
Trouble isolation<\/td>Tray 2<\/td><\/tr>
Relevant electrical parts<\/td><When PF-P20 or PF-P21 is installed>
-Tray 2 drive motor (M1\/2)
-Tray 2 PC control board (PCCB\/2)
-CPU board (CPUB)
-Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Procedure<\/h2>\n\n\n\n
  1. Check the connector between M1\/2-PCCB\/2 CN4 for proper connection and correct as necessary.<\/li>
  2. Check the connector between PCCB\/2 CN1-relay CN24-BASEB CN21E for proper connection and correct as necessary.<\/li>
  3. Check the connector of M1\/2 for proper drive coupling and correct as necessary.<\/li>
  4. Check CPUB for proper installation and correct as necessary.<\/li>
  5. M1\/2 load check