{"id":24612,"date":"2021-02-03T20:25:28","date_gmt":"2021-02-03T20:25:28","guid":{"rendered":"http:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=24612"},"modified":"2023-12-13T15:58:55","modified_gmt":"2023-12-13T15:58:55","slug":"c2650-bizhub-4700i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2650-bizhub-4700i","title":{"rendered":"C2650 (bizhub 4700i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C2650: Main backup media access error<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>-The error was found when reading out the data.

-The re-written data, which has been read out, checked and founded as error, is read out again and found as error.

-The error was found when reading out the counter value.

-The main body detects that the backup board is not mounted.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-Backup board (ERB)
-CPU board (CPUB)
-Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Procedure<\/h2>\n\n\n\n
  1. Check the connector between ERB CN1-BASEB CN20E for proper connection and correct as necessary.<\/li>
  2. Check CPUB for proper installation and correct as necessary.<\/li>
  3. Replace CPUB.<\/a> (Part# ACTAH01003)<\/li>
  4. Replace BASEB.<\/a> (Part# ACTAH02014)<\/li>
  5. Replace ERB.<\/a> (Part# AA2JH00C00)
    1. Replace the current ERB with a new one.
    2. Replace the following components with new ones.
    When the transfer belt unit, transfer roller and the fusing unit have been replaced with new ones, carry out the [Service Mode] -> [Counter] -> [Life] -> [New Release].