{"id":24631,"date":"2021-02-04T12:52:14","date_gmt":"2021-02-04T12:52:14","guid":{"rendered":"http:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=24631"},"modified":"2023-12-13T15:58:54","modified_gmt":"2023-12-13T15:58:54","slug":"c3731-bizhub-4750i-4050i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3731-bizhub-4750i-4050i","title":{"rendered":"C3731 (bizhub 4750i\/4050i)"},"content":{"rendered":"\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td>Trouble type<\/td><td>C3731: Fusing abnormally high temperature detection (hard protector)<\/td><\/tr><tr><td>Rank<\/td><td>A<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>The hard protector signal malfunction is detected for a predetermined continuous period of time or more.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>-Fusing unit<br>-Heating roller thermistor\/Edg (TH1)<br>-Heating roller temperature sensor (TEMS)<br>-Heating roller thermistor\/Ctr (TH2)<br>-DC power supply (DCPS)<br>-CPU board (CPUB)<br>-Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the fusing unit for correct installation (whether it is secured in position).<\/li><li>Check the open\/close operation of the right door.<\/li><li>Check the connector between the fusing unit-relay CN3-BASEB CN10E for proper connection and correct as necessary.<\/li><li>Check the connector between the fusing unit-relay CN2-DCPS CN2 for proper connection and correct as necessary.<\/li><li>Check CPUB for proper installation and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub4750iService\/en-US\/6351365899.html\">Replace the fusing unit.<\/a> <\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub4750iService\/en-US\/9677847179.html\">Replace CPUB.<\/a> (Part# ACT9H01003)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub4750iService\/en-US\/9677783563.html\">Replace BASEB.<\/a> <br>4750i (Part# ACT9H02013)<br>4050i (Part# ACT9H02002)<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\"><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub4750iService\/en-US\/9666073611.html\">Replace DCPS.<\/a> (Part# ACT8R70100)<\/li><\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub4750iService\/en-US\/9310884747.html\">(Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents Trouble type C3731: Fusing abnormally high temperature detection (hard protector) Rank A Trouble detection condition The hard protector signal malfunction is detected for a predetermined continuous period of time or more. Trouble isolation &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3731-bizhub-4750i-4050i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C3731 (bizhub 4750i\/4050i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1394],"epkb_post_type_1_tag":[],"class_list":["post-24631","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c3-4750i-4050i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/24631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=24631"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/24631\/revisions"}],"predecessor-version":[{"id":24634,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/24631\/revisions\/24634"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=24631"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=24631"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=24631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}