{"id":24862,"date":"2021-02-05T14:16:59","date_gmt":"2021-02-05T14:16:59","guid":{"rendered":"http:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=24862"},"modified":"2023-12-13T15:08:01","modified_gmt":"2023-12-13T15:08:01","slug":"cc164-bizhub-4750i-4050i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc164-bizhub-4750i-4050i","title":{"rendered":"CC164 (bizhub 4750i\/4050i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>CC164: ROM contents error (MSC)<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>– The wrong model of firmware is detected in the CPU board when the main power switch is turned ON.

– The machine type information (Machine, Type) registered to the machine differs from the actual machine type.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-microSD
-CPU board (CPUB)
-Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Procedure<\/h2>\n\n\n\n
  1. Check the ROM version.<\/li>
  2. Check the machine type information registered and reenter as necessary.
    For details the machine information, see “Entering the machine type information”.<\/li>
  3. Rewrite the firmware.<\/li>
  4. Replace CPUB.<\/a> (Part# ACT9H01003)<\/li>
  5. Replace STRGB.<\/a> (Part# AA2JM72700)<\/li>
  6. Replace BASEB.<\/a>
    4750i (Part# ACT9H02013)
    4050i (Part# ACT9H02002)<\/li><\/ol>\n\n\n\n
    1. If the above actions do not solve the problem, contact KM.<\/li><\/ol>\n\n\n\n

      (Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

      Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents Trouble type CC164: ROM contents error (MSC) Rank C Trouble detection condition – The wrong model of firmware is detected in the CPU board when the main power switch is turned ON. – … <\/p>\n

      Continue reading “CC164 (bizhub 4750i\/4050i)”<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1402],"epkb_post_type_1_tag":[],"class_list":["post-24862","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cc-4750i-4050i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/24862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=24862"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/24862\/revisions"}],"predecessor-version":[{"id":24864,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/24862\/revisions\/24864"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=24862"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=24862"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=24862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}