{"id":25274,"date":"2023-09-26T13:19:51","date_gmt":"2023-09-26T13:19:51","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=25274"},"modified":"2023-12-13T14:35:08","modified_gmt":"2023-12-13T14:35:08","slug":"c0104-c0105-bizhub-950i-850i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c0104-c0105-bizhub-950i-850i","title":{"rendered":"C0104, C0105 (bizhub 950i\/850i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/strong><\/h2>\n\n\n\n
Trouble type<\/td> – C0104: Tray 3\/4 feeder transportation motor failure to turn
– C0105: Tray 3\/4 feeder transportation motor turning at abnormal timing<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Trouble detection condition<\/td>– C0104: The lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.

– C0105: The lock signal remains LOW for a predetermined continuous period of time while the motor is stopping.<\/td><\/tr>
Trouble isolation<\/td>Tray 3\/4<\/td><\/tr>
Relevant electrical parts<\/td>– LCC transport motor (M25)
– Paper feed\/transport drive board (PFTDB)
– CPU board (CPUB)
– Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Procedure<\/strong><\/h2>\n\n\n\n
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  1. Check the connector between M25-PFTDB CN13 for proper connection and correct as necessary.<\/li>\n\n\n\n
  2. Check the connector of M25 for proper drive coupling and correct as necessary.<\/li>\n\n\n\n
  3. Check CPUB for proper installation and correct as necessary.<\/li>\n\n\n\n
  4. M25 load check\n