{"id":25295,"date":"2023-09-27T13:17:54","date_gmt":"2023-09-27T13:17:54","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=25295"},"modified":"2023-12-13T14:33:17","modified_gmt":"2023-12-13T14:33:17","slug":"c1004-c1014-bizhub-950i-850i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1004-c1014-bizhub-950i-850i","title":{"rendered":"C1004, C1014 (bizhub 950i\/850i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

When FS-539 or FS-539SD is installed<\/strong><\/h2>\n\n\n\n

Contents<\/strong><\/h2>\n\n\n\n
Trouble type<\/td>– C1004: Finisher communication error (Engine detection) (When FS-539 or FS-539SD is installed)

– C1014: Finisher communication error (Finisher detection) (When FS-539 or FS-539SD is installed)<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>When a communication error is detected between the base board (BASEB) and the FS control board (FSCB).<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>– FS control board (FSCB)
– Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Procedure<\/strong><\/h2>\n\n\n\n
    \n
  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li>\n\n\n\n
  2. Rewrite the firmware.<\/li>\n\n\n\n
  3. Replace FSCB.<\/a><\/li>\n<\/ol>\n\n\n\n

     When FS-540 or FS-540SD is installed<\/strong><\/h2>\n\n\n\n

    Contents<\/strong><\/h2>\n\n\n\n
    Trouble type<\/td>– C1004: Finisher communication error (Engine detection) (When FS-540 or FS-540SD is installed)

    – C1014: Finisher communication error (Finisher detection) (When FS-540 or FS-540SD is installed)<\/td><\/tr>
    Rank<\/td>C<\/td><\/tr>
    Trouble detection condition<\/td>When a communication error is detected between the base board (BASEB) and the FS control board (FSCB).<\/td><\/tr>
    Trouble isolation<\/td>–<\/td><\/tr>
    Relevant electrical parts<\/td>– FS control board (FSCB)
    – Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

    Procedure<\/strong><\/h2>\n\n\n\n
      \n
    1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li>\n\n\n\n
    2. Rewrite the firmware.<\/li>\n\n\n\n
    3. Replace FSCB.<\/a><\/li>\n<\/ol>\n\n\n\n

      (Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

      Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. When FS-539 or FS-539SD is installed Contents Trouble type – C1004: Finisher communication error (Engine detection) (When FS-539 or FS-539SD is installed) – C1014: Finisher communication error (Finisher detection) (When FS-539 or FS-539SD is installed) Rank C Trouble detection condition When a … <\/p>\n

      Continue reading “C1004, C1014 (bizhub 950i\/850i)”<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1427],"epkb_post_type_1_tag":[],"class_list":["post-25295","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c1-950i-850i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/25295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25295"}],"version-history":[{"count":2,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/25295\/revisions"}],"predecessor-version":[{"id":25321,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/25295\/revisions\/25321"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25295"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=25295"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=25295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}