{"id":25435,"date":"2023-09-29T14:58:06","date_gmt":"2023-09-29T14:58:06","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=25435"},"modified":"2023-12-13T14:32:47","modified_gmt":"2023-12-13T14:32:47","slug":"c2101-bizhub-950i-850i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2101-bizhub-950i-850i","title":{"rendered":"C2101 (bizhub 950i\/850i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/strong><\/h2>\n\n\n\n
Trouble type<\/td>C2101: Charge cleaning motor\/K fault<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Trouble detection condition<\/td>The charging cleaner home sensor (PS43) is not turned OFF (unblocked) even after more than the set period of time has elapsed when the cleaning material moving back and forth.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>– Drum unitCharging cleaner home sensor (PS43)
– Charging cleaner return sensor (PS44)
– Charge cleaning motor\/K (M15)
– PH relay board (PHRYB)
– CPU board (CPUB)
– Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Procedure<\/strong><\/h2>\n\n\n\n
    \n
  1. Check the drum unit for proper installation and correct as necessary.<\/li>\n\n\n\n
  2. Check the connector between M15-PHRYB CN4 for proper connection and correct as necessary.<\/li>\n\n\n\n
  3. Check the connector of M15 for proper drive coupling and correct as necessary.<\/li>\n\n\n\n
  4. Check the connector between PS43-PHRYB CN6 for proper connection and correct as necessary.<\/li>\n\n\n\n
  5. Check the connector between PS44-PHRYB CN6 for proper connection and correct as necessary.<\/li>\n\n\n\n
  6. Check CPUB for proper installation and correct as necessary.<\/li>\n\n\n\n
  7. PS43 I\/O check, sensor check\n