{"id":25447,"date":"2023-09-29T15:04:12","date_gmt":"2023-09-29T15:04:12","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=25447"},"modified":"2023-12-13T14:32:21","modified_gmt":"2023-12-13T14:32:21","slug":"c2204-bizhub-950i-850i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2204-bizhub-950i-850i","title":{"rendered":"C2204 (bizhub 950i\/850i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/strong><\/h2>\n\n\n\n
Trouble type<\/td>C2204: Waste toner transport motor failure to turn<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Trouble detection condition<\/td>The waste toner lock sensor (PS23) is kept ON (blocking) or OFF (unlocking) for a predetermined continuous period of time while the motor is turning.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>– Waste toner locked sensor (PS23)
– Waste toner transport motor (M20)
– PH relay board (PHRYB)
– CPU board (CPUB)
– Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Procedure<\/strong><\/h2>\n\n\n\n
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  1. Clean the PS23 if it has toner or paper dust, etc.<\/li>\n\n\n\n
  2. Replacing the waste toner box.<\/li>\n\n\n\n
  3. Check the connector between M20-PHRYB CN4 for proper connection and correct as necessary.<\/li>\n\n\n\n
  4. Check the connector of M20 for proper drive coupling and correct as necessary.<\/li>\n\n\n\n
  5. Check the connector between PS23-BASEB CN27E for proper connection and correct as necessary.<\/li>\n\n\n\n
  6. Check CPUB for proper installation and correct as necessary.<\/li>\n\n\n\n
  7. PS23 I\/O check, sensor check\n