{"id":2550,"date":"2019-05-20T20:46:11","date_gmt":"2019-05-20T20:46:11","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=2550"},"modified":"2023-12-27T16:52:06","modified_gmt":"2023-12-27T16:52:06","slug":"20-21-bizhub-c368-c308-c258","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=20-21-bizhub-c368-c308-c258","title":{"rendered":"20-21 (bizhub C368\/C308\/C258)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>JAM type<\/td><td><\/td><td><\/td><td>Misfeed at vertical transport section (tray 3) <\/td><\/tr><tr><td>JAM code<\/td><td><\/td><td><\/td><td>20-21 <\/td><\/tr><tr><td>JAM detection timing<\/td><td><\/td><td><\/td><td>&lt;When PC-110 or PC-210 is installed><br>The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by a paper.<\/td><td><\/td><td><\/td><\/tr><tr><td><\/td><td><\/td><td><\/td><td>&lt;When PC-410 is installed><br>The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the vertical transport sensor (PS133) has been blocked by a paper. <\/td><\/tr><tr><td><br><\/td><td><\/td><td><\/td><td>&#8211; Paper jam of a sheet of paper left at the vertical transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. <\/td><\/tr><tr><td>Misfeed processing location<\/td><td><\/td><td><\/td><td>Right door <\/td><\/tr><tr><td>Relevant parts<\/td><td><\/td><td><\/td><td>&lt;When PC-110 or PC-210 is installed><br>\u2022 Transport motor (M1) <br>\u2022 Tray 3 vertical transport motor (M112) <br>\u2022 Tray 2 vertical transport clutch (CL2) <br>\u2022 Tray 2 vertical transport sensor (PS19) <br>\u2022 Tray 3 vertical transport sensor (PS113) <br>\u2022 MFP board (MFPB) <br>\u2022 PC control board (PCCB) <\/td><td><\/td><\/tr><tr><td><\/td><td><\/td><td><\/td><td>&lt;When PC-410 is installed><br>\u2022 Transport motor (M1)Vertical transport motor (M132) <br>\u2022 Tray 2 vertical transport clutch (CL2) <br>\u2022 Tray 2 vertical transport sensor (PS19) <br>\u2022 Vertical transport sensor (PS133) <br>\u2022 MFP board (MFPB) <br>\u2022 PC control board (PCCB) <\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E205043313130206F7220504332313020697320696E7374616C6C6564\">&nbsp;When PC-110 or PC-210 is installed<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><th>Step<\/th><th>Action<\/th><th>Control signal<\/th><th>Location of electrical component<\/th><\/tr><\/thead><tbody><tr><td>1<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/37463415154514103563.html\">Initial check items<\/a><\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>PS113 I\/O check, sensor check<\/td><td>PCCB CN4-14 (ON)<\/td><td>PC-110\/PC-210 5-C<\/td><\/tr><tr><td>3<\/td><td>PS19 I\/O check, sensor check<\/td><td>MFPB CN23E-2 (ON)<\/td><td>27-C<\/td><\/tr><tr><td>4<\/td><td>CL2 operation check<\/td><td>MFPB CN23E-16 (ON)<\/td><td>28-C<\/td><\/tr><tr><td>5<\/td><td>M112 operation check<\/td><td>PCCB CN5-9 to 16<\/td><td>PC-110\/PC-210 3 to 4-C<\/td><\/tr><tr><td>6<\/td><td>M1 operation check<\/td><td>MFPB CN8E-3 (REM)MFPB CN8E-6 (LOCK)<\/td><td>2-C<\/td><\/tr><tr><td>7<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4470805131.html\">Replace MFPB.<\/a> (Part# A7PUH02123)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>8<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/44728288114741477131.html\">Replace PCCB.<\/a> (Part# A2XMH00201)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4491574923.html\">bizhub C368\/C308\/C258<\/a>)<\/li><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4491637771.html\">PC-110<\/a>)<\/li><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4491665931.html\">PC-210<\/a>)<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E20504334313020697320696E7374616C6C6564\">&nbsp;When PC-410 is installed<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><th>Step<\/th><th>Action<\/th><th>Control signal<\/th><th>Location of electrical component<\/th><\/tr><\/thead><tbody><tr><td>1<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/37463415154514103563.html\">Initial check items<\/a><\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>PS133 I\/O check, sensor check<\/td><td>PCCB CN4-14 (ON)<\/td><td>PC-410 7-J<\/td><\/tr><tr><td>3<\/td><td>PS19 I\/O check, sensor check<\/td><td>MFPB CN23E-2 (ON)<\/td><td>27-C<\/td><\/tr><tr><td>4<\/td><td>CL2 operation check<\/td><td>MFPB CN23E-16 (ON)<\/td><td>28-C<\/td><\/tr><tr><td>5<\/td><td>M132 operation check<\/td><td>PCCB CN5-9 to 16<\/td><td>PC-410 4-J<\/td><\/tr><tr><td>6<\/td><td>M1 operation check<\/td><td>MFPB CN8E-3 (REM)MFPB CN8E-6 (LOCK)<\/td><td>2-C<\/td><\/tr><tr><td>7<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4470805131.html\">Replace MFPB.<\/a> (Part# A7PUH02123)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>8<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/44730562674741502475.html\">Replace PCCB.<\/a> (Part# A2XMH00201)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4491574923.html\">bizhub C368\/C308\/C258<\/a>)<\/li><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4491694091.html\">PC-410<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4479990283.html\" target=\"_blank\">K.1.10.2<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents JAM type Misfeed at vertical transport section (tray 3) JAM code 20-21 JAM detection timing &lt;When PC-110 or PC-210 is installed>The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by a &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=20-21-bizhub-c368-c308-c258\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;20-21 (bizhub C368\/C308\/C258)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[486],"epkb_post_type_1_tag":[],"class_list":["post-2550","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-20-c368-c308-c258-jam-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/2550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2550"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/2550\/revisions"}],"predecessor-version":[{"id":2551,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/2550\/revisions\/2551"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2550"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=2550"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=2550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}