{"id":25505,"date":"2023-10-03T13:41:24","date_gmt":"2023-10-03T13:41:24","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=25505"},"modified":"2023-12-13T14:32:20","modified_gmt":"2023-12-13T14:32:20","slug":"c3102-bizhub-950i-850i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3102-bizhub-950i-850i","title":{"rendered":"C3102 (bizhub 950i\/850i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/strong><\/h2>\n\n\n\n
Trouble type<\/td>C3102: Heating roller failure to turn<\/td><\/tr>
Rank<\/td>A<\/td><\/tr>
Trouble detection condition<\/td>Both or either of the hard latch signals of the heating roller rotation latch detection 1 and the heating roller rotation latch detection 2 turn ON in a state other than printing.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>– Fusing unit
– Fusing motor (M30)
– CPU board (CPUB)
– Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Procedure<\/strong><\/h2>\n\n\n\n
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  1. Check the fusing unit for correct installation (whether it is secured in position).<\/li>\n\n\n\n
  2. Check the open\/close operation of the right upper door.<\/li>\n\n\n\n
  3. Check the coupling status of the fusing unit and the fusing drive section, and correct as necessary.<\/li>\n\n\n\n
  4. Check the connector between M30-BASEB CN16E for proper connection and correct as necessary.<\/li>\n\n\n\n
  5. Check the connector of M30 for proper drive coupling and correct as necessary.<\/li>\n\n\n\n
  6. Check the connector between the fusing unit-relay CN807-BASEB CN30E for proper connection and correct as necessary.<\/li>\n\n\n\n
  7. Check CPUB for proper installation and correct as necessary.<\/li>\n\n\n\n
  8. M30 load check\n