{"id":25552,"date":"2023-10-04T15:34:22","date_gmt":"2023-10-04T15:34:22","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=25552"},"modified":"2023-12-13T14:25:22","modified_gmt":"2023-12-13T14:25:22","slug":"c392cc392dc392e-bizhub-950i-850i-2","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c392cc392dc392e-bizhub-950i-850i-2","title":{"rendered":"C392C,C392D,C392E (bizhub 950i\/850i)"},"content":{"rendered":"\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Contents<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td>Trouble type<\/td><td>&#8211; C393C: Fusing RD sensor wire breaks abnormality (heating detection)<br><br>&#8211; C393D: Fusing RD sensor wire breaks abnormality (heating compensation)<br><br>&#8211; C393E: Fusing RD sensor wire breaks abnormality (heating GND)<\/td><\/tr><tr><td>Rank<\/td><td>A<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>&#8211; C393C: The heating detection thermistor AD value is higher than the threshold value longer than predetermined period of time.<br><br>&#8211; C393D: The heating compensation thermistor AD value is higher than the threshold value longer than predetermined period of time.<br><br>&#8211; C393E: The heating detection thermistor AD value and the heating compensation thermistor AD value are higher than the threshold value longer than predetermined period of time.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>&#8211; Fusing unit<br>&#8211; Heating roller temperature sensor\/1 (RD1)<br>&#8211; Heating roller temperature sensor\/2 (RD2)<br>&#8211; CPU board (CPUB)<br>&#8211; Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Procedure<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check the fusing unit for correct installation (whether it is secured in position).<\/li>\n\n\n\n<li>Check the open\/close operation of the right door.<\/li>\n\n\n\n<li>Check the connector between the fusing unit-relay CN807-BASEB CN30E for proper connection and correct as necessary.<\/li>\n\n\n\n<li>Check CPUB for proper installation and correct as necessary.<\/li>\n\n\n\n<li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub950iService\/en-US\/6351365899.html\">Replace the fusing unit.<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub950iService\/en-US\/12637720971.html\">Replace CPUB.<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub950iService\/en-US\/12637662987.html\">Replace BASEB.<\/a><\/li>\n<\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub950iService\/en-US\/12623748235.html\">(Link to the Field Service Manual<\/a>)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents Trouble type &#8211; C393C: Fusing RD sensor wire breaks abnormality (heating detection) &#8211; C393D: Fusing RD sensor wire breaks abnormality (heating compensation) &#8211; C393E: Fusing RD sensor wire breaks abnormality (heating GND) Rank &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c392cc392dc392e-bizhub-950i-850i-2\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C392C,C392D,C392E (bizhub 950i\/850i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1429],"epkb_post_type_1_tag":[],"class_list":["post-25552","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c3-950i-850i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/25552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25552"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/25552\/revisions"}],"predecessor-version":[{"id":25553,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/25552\/revisions\/25553"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25552"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=25552"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=25552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}