{"id":25666,"date":"2023-10-05T14:29:43","date_gmt":"2023-10-05T14:29:43","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=25666"},"modified":"2023-12-13T14:11:37","modified_gmt":"2023-12-13T14:11:37","slug":"c5610-bizhub-950i-850i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5610-bizhub-950i-850i","title":{"rendered":"C5610 (bizhub 950i\/850i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/strong><\/h2>\n\n\n\n
Trouble type<\/td>C5610: PH LD drive communication error<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>LD drive write data and read data disagree with each other predetermined number of consecutive times.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>– PH unit
– PH relay board (PHRYB)
– CPU board (CPUB)
– Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Procedure<\/strong><\/h2>\n\n\n\n
    \n
  1. Reboot the machine.<\/li>\n\n\n\n
  2. Check the connector between the PH unit-PHRYB CN8 for proper connection and correct as necessary.<\/li>\n\n\n\n
  3. Check the connector between PHRYB CN1-BASEB CN6E for proper connection and correct as necessary.<\/li>\n\n\n\n
  4. Check CPUB for proper installation and correct as necessary.<\/li>\n\n\n\n
  5. Replace the PH unit.<\/a><\/li>\n\n\n\n
  6. Replace PHRYB.<\/a><\/li>\n\n\n\n
  7. Replace CPUB.<\/a><\/li>\n\n\n\n
  8. Replace BASEB.<\/a><\/li>\n<\/ol>\n\n\n\n

    (Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents Trouble type C5610: PH LD drive communication error Rank C Trouble detection condition LD drive write data and read data disagree with each other predetermined number of consecutive times. Trouble isolation – Relevant … <\/p>\n

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