{"id":26277,"date":"2025-06-10T14:36:13","date_gmt":"2025-06-10T14:36:13","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=26277"},"modified":"2025-06-10T14:36:50","modified_gmt":"2025-06-10T14:36:50","slug":"26277","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=26277","title":{"rendered":"C2561, C2562, C2563, C2564 (C4751i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Trouble type<\/td><td>C2561: Cyan TCR sensor failureC2562: Magenta TCR sensor failureC2563: Yellow TCR sensor failureC2564: Black TCR sensor failure<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>Alarm signals for each TCR sensor is detected more than the predetermined number of times.This detection is used for detecting disconnection of TCR sensor connector.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>Imaging unit\/C,M,Y,KCPU board (CPUB)Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Reinstall the imaging unit.<\/li>\n\n\n\n<li>Check the connector between the imaging unit\/C-relay CN5-BASEB CN14E for proper connection and correct as necessary. (C2561)<\/li>\n\n\n\n<li>Check the connector between the imaging unit\/M-relay CN8-BASEB CN14E for proper connection and correct as necessary. (C2562)<\/li>\n\n\n\n<li>Check the connector between the imaging unit\/Y-relay CN7-BASEB CN14E for proper connection and correct as necessary. (C2563)<\/li>\n\n\n\n<li>Check the connector between the imaging unit\/K-relay CN6-BASEB CN14E for proper connection and correct as necessary. (C2564)<\/li>\n\n\n\n<li>Check CPUB for proper installation and correct as necessary.<\/li>\n\n\n\n<li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/7424116363.html\">Replace the corresponding imaging unit.<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/7408636555.html\">Replace CPUB.<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/7408577675.html\">Replace BASEB.<\/a><\/li>\n<\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/7398093963.html\">(Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C2561: Cyan TCR sensor failureC2562: Magenta TCR sensor failureC2563: Yellow TCR sensor failureC2564: Black TCR sensor failure Rank B Trouble detection condition Alarm signals for each TCR sensor is detected more than the predetermined number of times.This detection is used for detecting disconnection of TCR sensor connector. Trouble isolation &#8211; Relevant electrical &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=26277\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C2561, C2562, C2563, C2564 (C4751i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":227,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1393],"epkb_post_type_1_tag":[],"class_list":["post-26277","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-4750i-4050i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/227"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26277"}],"version-history":[{"count":2,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26277\/revisions"}],"predecessor-version":[{"id":26279,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26277\/revisions\/26279"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26277"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=26277"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=26277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}