{"id":26307,"date":"2025-06-10T15:44:30","date_gmt":"2025-06-10T15:44:30","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=26307"},"modified":"2025-06-10T15:44:35","modified_gmt":"2025-06-10T15:44:35","slug":"c5102-c5103-c4751i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5102-c5103-c4751i","title":{"rendered":"\u00a0C5102, C5103 (C4751i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Trouble type<\/td><td>C5102: Main motor failure to turnC5103: Main motor turning at abnormal timing<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>C5102: The control circuit detects motor failure to turn while the motor is turning.C5103: The control circuit detects motor turning while the motor remains stationary.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>Main motor (M1)CPU board (CPUB)Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check the connector between M1-BASEB CN17E for proper connection and correct as necessary.<\/li>\n\n\n\n<li>Check the loading status of the main drive, and correct the error as necessary.<\/li>\n\n\n\n<li>Check CPUB for proper installation and correct as necessary.<\/li>\n\n\n\n<li>M1 load check\n<ul class=\"wp-block-list\">\n<li>Check code: 40<\/li>\n\n\n\n<li>Multi code: 1, 2<\/li>\n\n\n\n<li>Control signal: BASEB CN17E-1 to 5<\/li>\n\n\n\n<li>Location of electrical component: 1-C<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/15273509131.html\">Replace M1.<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/7408636555.html\">Replace CPUB.<\/a><\/li>\n\n\n\n<li>BASEB F18E conduction check<\/li>\n\n\n\n<li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/7408577675.html\">Replace BASEB.<\/a><\/li>\n<\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/15400198155.html\">(Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C5102: Main motor failure to turnC5103: Main motor turning at abnormal timing Rank B Trouble detection condition C5102: The control circuit detects motor failure to turn while the motor is turning.C5103: The control circuit detects motor turning while the motor remains stationary. Trouble isolation &#8211; Relevant electrical parts Main motor (M1)CPU board &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5102-c5103-c4751i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8221;\u00a0C5102, C5103 (C4751i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":227,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1396],"epkb_post_type_1_tag":[],"class_list":["post-26307","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c5-4750i-4050i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26307","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/227"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26307"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26307\/revisions"}],"predecessor-version":[{"id":26308,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26307\/revisions\/26308"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26307"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=26307"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=26307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}