{"id":26418,"date":"2025-06-11T14:31:33","date_gmt":"2025-06-11T14:31:33","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=26418"},"modified":"2025-06-11T14:31:39","modified_gmt":"2025-06-11T14:31:39","slug":"c9701-c4751i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c9701-c4751i","title":{"rendered":"C9701 (C4751i)"},"content":{"rendered":"\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C9701: Front side reading device cable break detection<\/td><\/tr>
Rank<\/td>A<\/td><\/tr>
Trouble detection condition<\/td>The cable between the CIS module (IR CIS) and the base board (BASEB) is break.<\/td><\/tr>
Trouble isolation<\/td>Scanner<\/td><\/tr>
Relevant electrical parts<\/td>Flat cableCIS module (IR CIS)CPU board (CPUB)Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Procedure<\/h2>\n\n\n\n
    \n
  1. Check the connector between IR CIS-BASEB CN6 for proper connection and correct as necessary.<\/li>\n\n\n\n
  2. Check CPUB for proper installation and correct as necessary.<\/li>\n\n\n\n
  3. Replace the flat cable.<\/li>\n\n\n\n
  4. Replace IR CIS.<\/a><\/li>\n\n\n\n
  5. Replace CPUB.<\/a><\/li>\n\n\n\n
  6. Replace BASEB.<\/a><\/li>\n<\/ol>\n\n\n\n

    (Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    Contents Trouble type C9701: Front side reading device cable break detection Rank A Trouble detection condition The cable between the CIS module (IR CIS) and the base board (BASEB) is break. Trouble isolation Scanner Relevant electrical parts Flat cableCIS module (IR CIS)CPU board (CPUB)Base board (BASEB) Procedure (Link to the Field Service Manual)<\/p>\n","protected":false},"author":227,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1400],"epkb_post_type_1_tag":[],"class_list":["post-26418","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c9-4750i-4050i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/227"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26418"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26418\/revisions"}],"predecessor-version":[{"id":26419,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26418\/revisions\/26419"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26418"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=26418"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=26418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}