{"id":26436,"date":"2025-06-11T15:22:44","date_gmt":"2025-06-11T15:22:44","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=26436"},"modified":"2025-06-11T15:22:50","modified_gmt":"2025-06-11T15:22:50","slug":"b16-c4751i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=b16-c4751i","title":{"rendered":"B16# (C4751i)"},"content":{"rendered":"\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Error code<\/th><th>Category<\/th><th>Contents of error<\/th><th>Solution<\/th><\/tr><\/thead><tbody><tr><td>B160<\/td><td rowspan=\"7\">MFP soft error<\/td><td>Program control error (instance acquisition error)<\/td><td rowspan=\"10\">Turn OFF and ON the main power switch.Acquire the data saved in the storage from [Service Mode] -&gt; [Debug Settings] -&gt; [Debug Log Output].Clear fax jobs by formatting the fax files.Use the latest FW.Disconnect and then connect the connector of the base board.Execute self-diagnosis for all items.Try replacing parts. Memory, storage and base board<\/td><\/tr><tr><td>B161<\/td><td>Timeout error<\/td><\/tr><tr><td>B162<\/td><td>Program control error (interface error)<\/td><\/tr><tr><td>B163<\/td><td>Program control error (sequence error)<\/td><\/tr><tr><td>B164<\/td><td>Semaphore acquisition\/release error<\/td><\/tr><tr><td>B165<\/td><td>Program control error (table control error)<\/td><\/tr><tr><td>B166<\/td><td>Reception resource check error<\/td><\/tr><tr><td>B167<\/td><td rowspan=\"3\">Image processing error<\/td><td>Sending image access error (image acquisition error)<\/td><\/tr><tr><td>B168<\/td><td>Receiving image access error (image storage error)<\/td><\/tr><tr><td>B169<\/td><td>Sending image access error (image deletion error)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/7372341899.html\">(Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Error code Category Contents of error Solution B160 MFP soft error Program control error (instance acquisition error) Turn OFF and ON the main power switch.Acquire the data saved in the storage from [Service Mode] -&gt; [Debug Settings] -&gt; [Debug Log Output].Clear fax jobs by formatting the fax files.Use the latest FW.Disconnect and then connect the &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=b16-c4751i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;B16# (C4751i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":227,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1445],"epkb_post_type_1_tag":[],"class_list":["post-26436","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cb-4751i-4750i-4051i-4050i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/227"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26436"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26436\/revisions"}],"predecessor-version":[{"id":26437,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26436\/revisions\/26437"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26436"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=26436"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=26436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}