{"id":26508,"date":"2025-06-11T19:53:22","date_gmt":"2025-06-11T19:53:22","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=26508"},"modified":"2025-06-11T19:53:27","modified_gmt":"2025-06-11T19:53:27","slug":"cd2d1-c4751i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd2d1-c4751i","title":{"rendered":"CD2D1 (C4751i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Trouble type<\/td><td>CD2D1: VLAN setting configuration error<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>At start up of the MFP, the reception condition of VLAN setting activation is not satisfied.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>Storage board (STRGB)Backup board (ERB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check if all VLAN setting reception conditions are satisfied.<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the IC card reader is connected, the LDD of Authentication unit has been installed.<\/li>\n\n\n\n<li>The software SW12 (bit1) has been set to &#8220;PKI unsupported&#8221; (0x00). (PKI mode setting unavailable)<\/li>\n\n\n\n<li>Service Mode -> [Billing Setting] -> [Management Function Choice] is set to &#8220;Unset&#8221;.<\/li>\n\n\n\n<li>&#8220;TCP\/IP\u201d of Utility -> [Administrator] -> [Network] -> [TCP\/IP Setting] -> [TCP\/IP Setting1] is set to &#8220;ON\u201d.<\/li>\n\n\n\n<li>&#8220;Network I\/F Configuration\u201d of Utility -> [Administrator] -> [Network] -> [Network I\/F Configuration] is set to other than &#8220;Wireless Only\u201d.<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/15399299723.html\">(Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type CD2D1: VLAN setting configuration error Rank B Trouble detection condition At start up of the MFP, the reception condition of VLAN setting activation is not satisfied. Trouble isolation &#8211; Relevant electrical parts Storage board (STRGB)Backup board (ERB) Procedure (Link to the Field Service Manual)<\/p>\n","protected":false},"author":227,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1403],"epkb_post_type_1_tag":[],"class_list":["post-26508","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cd-4750i-4050i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26508","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/227"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26508"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26508\/revisions"}],"predecessor-version":[{"id":26510,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26508\/revisions\/26510"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26508"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=26508"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=26508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}