{"id":26523,"date":"2025-06-12T13:25:46","date_gmt":"2025-06-12T13:25:46","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=26523"},"modified":"2025-06-12T13:25:52","modified_gmt":"2025-06-12T13:25:52","slug":"cd392-c4751i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd392-c4751i","title":{"rendered":"CD392 (C4751i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Trouble type<\/td><td>CD392: Nonvolatile data save error (EEPROM)<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>The backup board (ERB) is replaced with a new one.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>Backup board (ERB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Replace the following components with new ones.<\/li>\n\n\n\n<li>Configure [New Release] in Service Mode before replacing the image transfer belt unit, transfer roller and the fusing unit.\n<ul class=\"wp-block-list\">\n<li>Imaging unit<\/li>\n\n\n\n<li>Transfer belt unit<\/li>\n\n\n\n<li>Fusing unit<\/li>\n\n\n\n<li>Transfer roller<\/li>\n\n\n\n<li>Feed roller, pick-up roller, separation roller (including options)<\/li>\n\n\n\n<li>Separation pad<\/li>\n\n\n\n<li>Toner filter<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li>\n\n\n\n<li>Set the various setting values in the service mode again.<\/li>\n\n\n\n<li>If the above actions do not solve the problem, contact KM.<\/li>\n<\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/7399333515.html\">(Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type CD392: Nonvolatile data save error (EEPROM) Rank C Trouble detection condition The backup board (ERB) is replaced with a new one. Trouble isolation &#8211; Relevant electrical parts Backup board (ERB) Procedure (Link to the Field Service Manual)<\/p>\n","protected":false},"author":227,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1403],"epkb_post_type_1_tag":[],"class_list":["post-26523","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cd-4750i-4050i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/227"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26523"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26523\/revisions"}],"predecessor-version":[{"id":26524,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26523\/revisions\/26524"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26523"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=26523"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=26523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}