{"id":26561,"date":"2025-06-12T18:13:21","date_gmt":"2025-06-12T18:13:21","guid":{"rendered":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=26561"},"modified":"2025-06-12T18:13:26","modified_gmt":"2025-06-12T18:13:26","slug":"ced01-c4751i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=ced01-c4751i","title":{"rendered":"CED01 (C4751i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Trouble type<\/td><td>CED01: The authentication application information does not exist in the storage in the enhanced server authentication state.<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>With \u201cEnhanced Server Authentication\u201d set, no authentication application registration information is found in the storage.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>Storage board (STRGB)CPU board (CPUB)Base board (BASEB)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Turn OFF and ON the main power switch.<\/li>\n\n\n\n<li>Check STRGB for proper installation and correct as necessary.<\/li>\n\n\n\n<li>Check CPUB for proper installation and correct as necessary.<\/li>\n\n\n\n<li>Select [Service Mode] -> [State Confirmation] -> [Memory\/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.<\/li>\n\n\n\n<li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/15273154571.html\">Replace STRGB.<\/a><\/li>\n\n\n\n<li>If the above actions do not solve the problem, contact KM.<\/li>\n<\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC4751iService\/en-US\/7399534731.html\">(Link to the Field Service Manual)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type CED01: The authentication application information does not exist in the storage in the enhanced server authentication state. Rank C Trouble detection condition With \u201cEnhanced Server Authentication\u201d set, no authentication application registration information is found in the storage. Trouble isolation &#8211; Relevant electrical parts Storage board (STRGB)CPU board (CPUB)Base board (BASEB) Procedure (Link &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=ced01-c4751i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CED01 (C4751i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":227,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1404],"epkb_post_type_1_tag":[],"class_list":["post-26561","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-ce-4750i-4050i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/227"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26561"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26561\/revisions"}],"predecessor-version":[{"id":26562,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/26561\/revisions\/26562"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26561"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=26561"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=26561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}