{"id":3203,"date":"2019-05-23T18:27:21","date_gmt":"2019-05-23T18:27:21","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=3203"},"modified":"2023-12-27T15:52:24","modified_gmt":"2023-12-27T15:52:24","slug":"cc163-bizhub-c554e-c454e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc163-bizhub-c554e-c454e","title":{"rendered":"CC163 (bizhub C554e\/C454e)"},"content":{"rendered":"\n

Contents <\/p>\n\n\n\n
\nTrouble type<\/td>\nROM contents error (PRT)<\/td><\/tr>
\nTrouble code<\/td>\nCC163<\/td><\/tr>
\nRank<\/td>\nC<\/td><\/tr>
\nDetection timing<\/td>\nThe wrong model of firmware is detected in the \nengine during the initial connection to the engine is being \nchecked.<\/td><\/tr>
\nTrouble isolation<\/td>\n–<\/td><\/tr>
\nRelevant electrical parts<\/td> \u2022 SSD board (SSDB)
\u2022 Printer control board (PRCB) <\/td><\/tr><\/tbody><\/table>\n\n\n\n

\n \n(2)Procedure\n\n\n\n\n<\/p>\n\n\n\n
\nStep<\/td>\nAction<\/td>\nControl signal<\/td>\nLocation of electrical \ncomponents<\/td><\/tr><\/thead>
1 Rewrite the firmware.<\/a> <\/td>\n–<\/td>\n–<\/td><\/tr>
2 Replace PRCB<\/a> (C554e Part# A5AYH00101 \/ C454e Part# A5C0H00101)<\/td>\n–<\/td>\n–<\/td><\/tr>
1. Turn OFF the main power switch and replace the current PRCB with a new one.
2. Update the PRCB firmware.<\/a>
3. After completing the firmware update, turn OFF and ON the main power switch and check to see that warm-up is started.
4. When the trouble cannot be solved, reinstall the removed PRCB to the original board. .<\/td><\/tr>
NOTE
When taking the above steps, check whether PRCB is defective or not without replacing the SSDB.<\/strong><\/td><\/tr>
3 If the above actions do not solve the problem, contact KM.<\/td>\n–<\/td>\n–<\/td><\/tr><\/tbody><\/table>\n\n\n\n