{"id":326,"date":"2019-04-23T12:16:09","date_gmt":"2019-04-23T12:16:09","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=326"},"modified":"2023-12-27T18:18:03","modified_gmt":"2023-12-27T18:18:03","slug":"c1004-bizhub-c360i-c300i-c250i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1004-bizhub-c360i-c300i-c250i","title":{"rendered":"C1004 (bizhub C360i\/C300i\/C250i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C1004: Finisher communication error (Engine detection)<\/td><td><\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><td><\/td><\/tr><tr><td>Trouble detection condition<\/td><td>&lt;When\u00a0FS-533,\u00a0FS-536, or\u00a0FS-536SD\u00a0is installed> <br>When a communication error is detected between the base board (BASEB) and the FS control board (FSCB). <br> <br>&lt;When\u00a0JS-506\u00a0is installed>   <br>When a communication error is detected between the base board (BASEB) and the JS control board (JSCB).  <\/td><td><\/td><td><\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><td><\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>&lt;When\u00a0FS-533,\u00a0FS-536, or\u00a0FS-536SD\u00a0is installed> <br>\u2022 FS control board (FSCB) <br>\u2022 Base board (BASEB)  <br><br> &lt;When\u00a0JS-506\u00a0is installed>   <br>JS control board (JSCB)  <\/td><td><\/td><td><\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<p>When&nbsp;FS-533,&nbsp;FS-536, or&nbsp;FS-536SD&nbsp;is installed<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li><li>Rewrite the firmware.<\/li><li>Replace FSCB. (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6222025227.html\">FS-533<\/a> (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2)) \/ <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6222420619.html\">FS-536\/FS-536SD<\/a> (Part# A87GPP0V00))<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6355451147.html\">Replace BASEB<\/a>. (Part# AA2JH02005)<\/li><\/ol>\n\n\n\n<p>When&nbsp;JS-506&nbsp;is installed<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li><li>Rewrite the firmware.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6221931019.html\">Replace JSCB<\/a>. (Part#  A2YVH10102)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6373544203.html\">L.3.7.1<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C1004: Finisher communication error (Engine detection) Rank C Trouble detection condition &lt;When\u00a0FS-533,\u00a0FS-536, or\u00a0FS-536SD\u00a0is installed> When a communication error is detected between the base board (BASEB) and the FS control board (FSCB). &lt;When\u00a0JS-506\u00a0is installed> When a communication error is detected between the base board (BASEB) and the JS control board (JSCB). Trouble isolation &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1004-bizhub-c360i-c300i-c250i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C1004 (bizhub C360i\/C300i\/C250i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[936],"epkb_post_type_1_tag":[],"class_list":["post-326","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c1-c360i-c300i-c250i-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=326"}],"version-history":[{"count":5,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/326\/revisions"}],"predecessor-version":[{"id":8283,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/326\/revisions\/8283"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=326"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=326"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}