{"id":3312,"date":"2019-05-23T20:12:12","date_gmt":"2019-05-23T20:12:12","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=3312"},"modified":"2023-12-27T15:49:08","modified_gmt":"2023-12-27T15:49:08","slug":"c3102-bizhub-c554e-c454e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3102-bizhub-c554e-c454e","title":{"rendered":"C3102 (bizhub C554e\/C454e)"},"content":{"rendered":"\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Heating roller assy failure to turn<\/td><\/tr>
Trouble code<\/td>C3102<\/td><\/tr>
Rank<\/td>A<\/td><\/tr>
Detection timing<\/td><bizhub C554e>
The hard latch signal from one or both of the heating roller rotation latch detection 1 and the heating roller rotation latch detection 2 is turned ON. <\/td>		<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>\u2022 Heating roller rotation sensor (PS37)
\u2022 Fusing motor (M3)
\u2022 Printer control board (PRCB)
\u2022 Fusing unit<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 (2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Check the fusing unit for proper installation and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Check the connector between M3-PRCB CN2 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
3<\/td>Check the connector of M3 for proper drive coupling and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
4<\/td>PS37 I\/O check, sensor check<\/td>–<\/td>–<\/td><\/tr>
5<\/td>M3 operation check<\/td>PRCB CN2-9 (REM)PRCB CN2-12 (LOCK)<\/td>22-J<\/td><\/tr>
7<\/td>Replace M3<\/a> (Part# A3CEPP4B00)<\/td>–<\/td>–<\/td><\/tr>
8<\/td>Replace the fusing unit<\/a> (C554e Part# A2XKR71044 \/ C454e Part# A4FJR70344)<\/td>–<\/td>–<\/td><\/tr>
9<\/td>Replace PRCB<\/a> (C554e Part# A5AYH00101 \/ C454e Part# A5C0H00101)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n