{"id":3315,"date":"2019-05-23T20:35:30","date_gmt":"2019-05-23T20:35:30","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=3315"},"modified":"2023-12-27T15:49:08","modified_gmt":"2023-12-27T15:49:08","slug":"20-21-c554e-c454e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=20-21-c554e-c454e","title":{"rendered":"20-21 (bizhub C554e\/C454e)"},"content":{"rendered":"\n<p>\n\nContents<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>JAM type<\/td><td>Misfeed at vertical transport section (tray 3)<\/td><\/tr><tr><td>JAM code<\/td><td>20-21<\/td><\/tr><tr><td>Detection timing<\/td><td>The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by a paper. <\/td><td><\/td><td><\/td><\/tr><tr><td>&lt;When PC-410 is installed&gt;<\/td><td>The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the vertical transport sensor (PS133) has been blocked by a paper.<\/td><\/tr><tr><td>&#8211;<\/td><td>In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened \/closed or jam\/trouble reset is done, it is regarded as paper jam at vertical transport section.<\/td><\/tr><tr><td>Misfeed processing location<\/td><td>\u2022 Right door<\/td><\/tr><tr><td>Relevant parts<\/td><td>&lt;When PC-110 or PC-210 is installed> <br><br>\u2022Tray 2 vertical transport motor (M23) <br>\u2022 Tray 3 vertical transport motor <br>\u2022  (M112)Tray 2 vertical transport sensor (PS19) <br>\u2022 Tray 3 vertical transport sensor (PS113) <br>\u2022 Expansion control board (EXCB) <br>\u2022 Printer control board (PRCB) <br>\u2022 PC control board (PCCB) <\/td><td><\/td><\/tr><tr><td>&lt;When PC-410 is installed&gt;<\/td><td>Tray 2 vertical transport motor (M23)Vertical transport motor (M132)Tray 2 vertical transport sensor (PS19)Vertical transport sensor (PS133)Expansion control board (EXCB)Printer control board (PRCB)PC control board (PCCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>&nbsp;(2)ProcedureWhen PC-110 or PC-210 is installed<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><td>Step<\/td><td>Action<\/td><td>Control signal<\/td><td>Location of electrical component<\/td><\/tr><\/thead><tbody><tr><td>1<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000998609\/D0000998609.html\">Initial check items<\/a><\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>PS113 I\/O check, sensor check<\/td><td>PCCB CN4-14 (ON)<\/td><td>PC-110\/PC-210 5-C<\/td><\/tr><tr><td>3<\/td><td>PS19 I\/O check, sensor check<\/td><td>PRCB CN19-5 (ON)<\/td><td>bizhub C554e\/C454e 9-C<\/td><\/tr><tr><td>4<\/td><td>M112 operation check<\/td><td>PCCB CN5-9 to 16<\/td><td>PC-110\/PC-210 3 to 4-C<\/td><\/tr><tr><td>5<\/td><td>M23 operation check<\/td><td>EXCB CN3-9 to 12<\/td><td>bizhub C554e\/C454e 22-P<\/td><\/tr><tr><td>6<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000997503\/D0000997503.html\">Replace EXCB<\/a>( Part# A5AYH00501)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>7<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000997497\/D0000997497.html\">Replace PRCB<\/a>(Part# A5C0H00101)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>8<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000997590\/D0000997590.html\">Replace PCCB<\/a> <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000997604\/D0000997604.html\">(<\/a>Part # A2XMH00301) <\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000999085\/D0000999085.html\">N.1. bizhub C554e\/C454e<\/a>)<\/li><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000999087\/D0000999087.html\">N.3.1 PC-110<\/a>)<\/li><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000999088\/D0000999088.html\">N.3.2 PC-210<\/a>)<\/li><\/ul>\n\n\n\n<p>When PC-410 is installed<\/p>\n\n\n\n<table class=\"wp-block-table\"><thead><tr><td>Step<\/td><td>Action<\/td><td>Control signal<\/td><td>Location of electrical component<\/td><\/tr><\/thead><tbody><tr><td>1<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000998609\/D0000998609.html\">Initial check items<\/a><\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>PS133 I\/O check, sensor check<\/td><td>PCCB CN4-14 (ON)<\/td><td>PC-410 7-J<\/td><\/tr><tr><td>3<\/td><td>PS19 I\/O check, sensor check<\/td><td>PRCB CN19-5 (ON)<\/td><td>bizhub C554e\/C454e 9-C<\/td><\/tr><tr><td>4<\/td><td>M132 operation check<\/td><td>PCCB CN5-9 to 16<\/td><td>PC-410 4-J<\/td><\/tr><tr><td>5<\/td><td>M23 operation check<\/td><td>EXCB CN3-9 to 12<\/td><td>bizhub C554e\/C454e 22-P<\/td><\/tr><tr><td>6<\/td><td>EXCB IC5, IC6 conduction check<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>7<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000997503\/D0000997503.html\">Replace EXCB\u00a0(<\/a> Part# A5AYH00501)<br><\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>8<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000997497\/D0000997497.html\">Replace PRCB\u00a0(<\/a>Part# A5AYH00501)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>9<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000997604\/D0000997604.html\">Replace PCCB\u00a0(<\/a>Part# A5C0H00101)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000999085\/D0000999085.html\">N.1. bizhub C554e\/C454e<\/a>)<\/li><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000999089\/D0000999089.html\">N.3.3 PC-410<\/a>)<\/li><\/ul>\n\n\n\n<p> <strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p>(Link to the Field Service Manual) <a rel=\"noreferrer noopener\" href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000998619\/D0000998619.html\" target=\"_blank\">K.1.7.2 20-21<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents JAM type Misfeed at vertical transport section (tray 3) JAM code 20-21 Detection timing The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by a paper. &lt;When PC-410 is installed&gt; The &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=20-21-c554e-c454e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;20-21 (bizhub C554e\/C454e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[518],"epkb_post_type_1_tag":[],"class_list":["post-3315","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-20-c554e-c454e-jam-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3315","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3315"}],"version-history":[{"count":3,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3315\/revisions"}],"predecessor-version":[{"id":15072,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3315\/revisions\/15072"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3315"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=3315"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=3315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}