{"id":3339,"date":"2019-05-23T20:51:28","date_gmt":"2019-05-23T20:51:28","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=3339"},"modified":"2023-12-27T15:49:08","modified_gmt":"2023-12-27T15:49:08","slug":"c2a24-bizhub-c554e-c454e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a24-bizhub-c554e-c454e","title":{"rendered":"C2A24 (bizhub C554e\/C454e)"},"content":{"rendered":"\n<p>(1)Contents<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>Toner cartridge\/K new release failure<\/td><\/tr><tr><td>Trouble code<\/td><td>C2A24: Toner cartridge\/K new release failure<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Detection timing<\/td><td>The status with the new cartridge is not cleared after the new toner cartridge is set.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>\u2013<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Toner cartridge\/C,M,Y,K&nbsp;<br>\u2022 Extension control board (EXCB)&nbsp;<br>\u2022 Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>&nbsp;(2)Procedure<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><td>Step<\/td><td>Action<\/td><td>Control signal<\/td><td>Location of electrical components<\/td><\/tr><\/thead><tbody><tr><td>1<\/td><td>Clean the connection between the toner cartridge and the machine if dirty.<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>2<\/td><td>Check the connector between toner cartridge-relay CN79-EXCB CN4 for proper connection and correct as necessary.<\/td><\/tr><tr><td>3<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000997368\/D0000997368.html\">Reinstall the toner cartridge<\/a><\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>4<\/td><td>Check the harness for proper connection and correct as necessary.<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>5<\/td><td>Check the connector between EXCB CN2-PRCB CN11 for proper connection and correct as necessary.<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>6<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000997368\/D0000997368.html\">Replace the toner cartridge<\/a>&nbsp;(Part# A33K132)<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>7<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000997497\/D0000997497.html\">Replace PRCB<\/a>\u00a0(C554e Part# A5AYH00101 \/ C454e Part# A5C0H00101)<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the layout drawings for related parts by each trouble code (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0001089903\/D0001089903.html\">S.76. C2A21, C2A22, C2A23, C2A24<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"http:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000998759\/D0000998759.html\" target=\"_blank\">K.3.7.13<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>(1)Contents Trouble type Toner cartridge\/K new release failure Trouble code C2A24: Toner cartridge\/K new release failure Rank C Detection timing The status with the new cartridge is not cleared after the new toner cartridge is set. Trouble isolation \u2013 Relevant electrical parts \u2022 Toner cartridge\/C,M,Y,K&nbsp;\u2022 Extension control board (EXCB)&nbsp;\u2022 Printer control board (PRCB) &nbsp;(2)Procedure Step &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a24-bizhub-c554e-c454e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C2A24 (bizhub C554e\/C454e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[953],"epkb_post_type_1_tag":[],"class_list":["post-3339","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-c554e-c454e"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3339"}],"version-history":[{"count":2,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3339\/revisions"}],"predecessor-version":[{"id":12373,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3339\/revisions\/12373"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3339"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=3339"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=3339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}