{"id":339,"date":"2019-04-23T12:39:50","date_gmt":"2019-04-23T12:39:50","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=339"},"modified":"2023-12-27T18:18:03","modified_gmt":"2023-12-27T18:18:03","slug":"c1102-bizhub-c360i-c300i-c250i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1102-bizhub-c360i-c300i-c250i","title":{"rendered":"C1102 (bizhub C360i\/C300i\/C250i)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C1102: Main tray up\/down motor drive malfunction<\/td><td><\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><td><\/td><\/tr><tr><td>Trouble detection condition<\/td><td>&lt;When\u00a0FS-533\u00a0is installed> <br>\u2022While the exit tray is being lifted, the paper exit tray home sensor (PS107) is not turned OFF (unblocked) after the set period of time has elapsed after the tray lift up motor (M109) is turned ON. <br>\u2022 While the exit tray is being lowered, the paper exit tray home sensor (PS107) is not turned ON (blocked) after the set period of time has elapsed after the tray lift up motor (M109) is turned ON.<br>  <br>&lt;When\u00a0FS-536\u00a0or\u00a0FS-536SD\u00a0is installed>   <br>\u2022While the exit tray is being lifted, the main tray upper position sensor (PS26\/PS27) is not turned ON (blocked) and the main tray upper position detect switch (SW2) is not turned ON, even after the main tray up\/down motor (M11) turns by the set number of times. <br>\u2022 While the exit tray is being lowered, the main tray full detection sensor (PS29) is not turned ON (blocked) after the set period of time has elapsed after the main tray up\/down motor (M11) is turned ON.  <\/td><td><\/td><td><\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><td><\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>&lt;When\u00a0FS-533\u00a0is installed> <br>\u2022 Tray lift up motor (M109) <br>\u2022 Paper exit tray home sensor (PS107) <br>\u2022 FS control board (FSCB)  <br><br>&lt;When\u00a0FS-536\u00a0or\u00a0FS-536SD\u00a0is installed>   <br>\u2022 Main tray up\/down motor (M11) <br>\u2022 Main tray upper position sensor\/Rr (PS26) <br>\u2022 Main tray upper position sensor\/Fr (PS27) <br>\u2022 Main tray full detection sensor (PS29) <br>\u2022 Main tray upper position detect switch (SW2) <br>\u2022 FS control board (FSCB)  <\/td><td><\/td><td><\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<p>When&nbsp;FS-533&nbsp;is installed<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the connector between M109-FSCB CN108 for proper connection and correct as necessary.<\/li><li>Check the connector of M109 for proper drive coupling and correct as necessary.<\/li><li>Check the connector between PS107-FSCB CN110 for proper connection and correct as necessary.<\/li><li>PS107 I\/O check, sensor check<ul><li>Control signal: FSCB CN110<\/li><li>Location of electrical component:\u00a0FS-533\u00a07-D to E<\/li><\/ul><\/li><li>M109 operation check<ul><li>Control signal: FSCB CN108<\/li><li>Location of electrical component:\u00a0FS-533\u00a010-E<\/li><\/ul><\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6222119435.html\">Replace M109<\/a>. (Part#  A2YUPPW300)<\/li><li>FSCB CP109 conduction check<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6222025227.html\">Replace FSCB<\/a>. (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2))<\/li><\/ol>\n\n\n\n<p>When&nbsp;FS-536&nbsp;or&nbsp;FS-536SD&nbsp;is installed<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the connector between M11-FSCB J9 for proper connection and correct as necessary.<\/li><li>Check the connector of M11 for proper drive coupling and correct as necessary.<\/li><li>Check the connector between PS26-relay CN1-FSCB J14 for proper connection and correct as necessary.<\/li><li>Check the connector between PS27-relay CN1-FSCB J14 for proper connection and correct as necessary.<\/li><li>Check the connector between PS29-relay CN2-FSCB J14 for proper connection and correct as necessary.<\/li><li>Check the connector between SW2-FSCB J10 for proper connection and correct as necessary.<\/li><li>PS26 I\/O check, sensor check<ul><li>Control signal: FSCB J14&lt;A>-5 (ON)<\/li><li>Location of electrical component:\u00a0FS-536\/FS-536SD\u00a02-C<\/li><\/ul><\/li><li>PS27 I\/O check, sensor check<ul><li>Control signal: FSCB J14&lt;B>-6 (ON)<\/li><li>Location of electrical component:\u00a0FS-536\/FS-536SD\u00a03-C<\/li><\/ul><\/li><li>PS29 I\/O check, sensor check<ul><li>Control signal: FSCB J14&lt;A>-8 (ON)<\/li><li>Location of electrical component:\u00a0FS-536\/FS-536SD\u00a04-C<\/li><\/ul><\/li><li>SW2 operation check<ul><li>Control signal: FSCB J10-1 to 2<\/li><li>Location of electrical component:\u00a0FS-536\/FS-536SD\u00a015-K<\/li><\/ul><\/li><li>M11 operation check<ul><li>Control signal: FSCB J9&lt;A>-9 to 10<\/li><li>Location of electrical component:\u00a0FS-536\/FS-536SD\u00a012-C<\/li><\/ul><\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6222525835.html\">Replace M11<\/a>. (Part#  A87GPP0Y00)<\/li><li>FSCB F2 conduction check<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6222420619.html\">Replace FSCB<\/a>. (Part# A87GPP0V00)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6373625227.html\">L.3.7.3<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C1102: Main tray up\/down motor drive malfunction Rank B Trouble detection condition &lt;When\u00a0FS-533\u00a0is installed> \u2022While the exit tray is being lifted, the paper exit tray home sensor (PS107) is not turned OFF (unblocked) after the set period of time has elapsed after the tray lift up motor (M109) is turned ON. \u2022 &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1102-bizhub-c360i-c300i-c250i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C1102 (bizhub C360i\/C300i\/C250i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[936],"epkb_post_type_1_tag":[],"class_list":["post-339","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c1-c360i-c300i-c250i-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=339"}],"version-history":[{"count":3,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/339\/revisions"}],"predecessor-version":[{"id":8294,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/339\/revisions\/8294"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=339"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=339"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}