{"id":3466,"date":"2019-05-24T15:56:33","date_gmt":"2019-05-24T15:56:33","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=3466"},"modified":"2023-12-27T15:17:49","modified_gmt":"2023-12-27T15:17:49","slug":"cc212-bizhub-c554e-c454e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc212-bizhub-c554e-c454e","title":{"rendered":"CC212 (bizhub C554e\/C454e)"},"content":{"rendered":"\n

Contents <\/p>\n\n\n\n
\nTrouble type<\/td>\nUser validation error<\/td><\/tr>
\nTrouble code<\/td>\nCC212<\/td><\/tr>
\nRank<\/td>\nC<\/td><\/tr>
\nDetection timing<\/td>\n\n\nAn error occurred while validating the \nuser authentication information.\n\nThe loadable device driver is not \nsuccessfully installed.\n<\/td><\/tr>
\nTrouble isolation<\/td>\n–<\/td><\/tr>
\nRelevant electrical parts<\/td>\n\n\nMFP board (MFPB)\n\nAuthentication \ndevice\n<\/td><\/tr><\/tbody><\/table>\n\n\n\n

\n \n(2)Procedure\n\n\n\n\n<\/p>\n\n\n\n
\nStep<\/td>\nAction<\/td>\nControl signal<\/td>\nLocation of electrical \ncomponents<\/td><\/tr><\/thead>
\n1<\/td> When this trouble code is generated after installing the loadable device driver, check to see if there is any file other than loadable device driver in USB memory used. If there is any file, reinstall the loadable device driver<\/a><\/a>.<\/td>\n–<\/td>\n–<\/td><\/tr>
\n2<\/td>\nCheck the USB cable for proper connection and \ncorrect as necessary.<\/td>\n–<\/td>\n–<\/td><\/tr>
\n3<\/td>\nTurn OFF the main power switch, wait for 10 sec. or \nmore, and turn ON the main power switch.<\/td>\n–<\/td>\n–<\/td><\/tr>
\n4<\/td>\nRe-register the user authentication \ninformation.<\/td>\n–<\/td>\n–<\/td><\/tr>
\n5<\/td>\nReplace authentication device.<\/td>\n–<\/td>\n–<\/td><\/tr><\/tbody><\/table>\n\n\n\n