{"id":3498,"date":"2019-05-24T16:13:09","date_gmt":"2019-05-24T16:13:09","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=3498"},"modified":"2023-12-27T14:24:25","modified_gmt":"2023-12-27T14:24:25","slug":"cc214-bizhub-c554e-c454e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc214-bizhub-c554e-c454e","title":{"rendered":"CC214 (bizhub C554e\/C454e)"},"content":{"rendered":"\n<p>Contents <\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>\nTrouble type<\/td><td>\nUser information deletion error<\/td><\/tr><tr><td>\nTrouble code<\/td><td>\nCC214<\/td><\/tr><tr><td>\nRank<\/td><td>\nC<\/td><\/tr><tr><td>\nDetection timing<\/td><td>\nThe deletion of the user information is \nuncompleted.<\/td><\/tr><tr><td>\nTrouble isolation<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\nRelevant electrical parts<\/td><td> \u2022 MFP board (MFPB)  <br> \u2022 Authentication  device <\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>\n&nbsp;\n(2)Procedure\n\n\n\n\n<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><td>\nStep<\/td><td>\nAction<\/td><td>\nControl signal<\/td><td>\nLocation of electrical \ncomponents<\/td><\/tr><\/thead><tbody><tr><td>\n1<\/td><td>\nCheck the USB cable for proper connection and \ncorrect as necessary.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n2<\/td><td>\nTurn OFF the main power switch, wait for 10 sec. or \nmore, and turn ON the main power switch.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li> Link to the layout drawings for related parts by  each trouble code (<a href=\"..\/D0001089961\/D0001089961.html\"><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0001089961\/D0001089961.html\">S.117.  C6901- C6903, CA051 &#8211; CA053, CC151, CC152, CC170 &#8211; CC186, CC191 &#8211; CC214, CC216,  CD211, CD212, CD241, CD242, CD252 &#8211; CD271, CD401- CD413, CE001, CE003 &#8211; CE007,  CE101, CE201, CE301 &#8211; CE305, CEEE<\/a>1<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p>(Link to the Field Service Manual) <a rel=\"noreferrer noopener\" href=\"http:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC454eC554eService\/D0000998824\/D0000998824.html\" target=\"_blank\">K.3.15.19 CC214<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type User information deletion error Trouble code CC214 Rank C Detection timing The deletion of the user information is uncompleted. Trouble isolation &#8211; Relevant electrical parts \u2022 MFP board (MFPB) \u2022 Authentication device &nbsp; (2)Procedure Step Action Control signal Location of electrical components 1 Check the USB cable for proper connection and correct &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc214-bizhub-c554e-c454e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CC214 (bizhub C554e\/C454e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[999],"epkb_post_type_1_tag":[],"class_list":["post-3498","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cc-c554e-c454e"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3498"}],"version-history":[{"count":3,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3498\/revisions"}],"predecessor-version":[{"id":11588,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3498\/revisions\/11588"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3498"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=3498"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=3498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}