{"id":3777,"date":"2019-05-28T20:28:07","date_gmt":"2019-05-28T20:28:07","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=3777"},"modified":"2023-12-27T14:01:56","modified_gmt":"2023-12-27T14:01:56","slug":"12-01-bizhub-368e-308e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=12-01-bizhub-368e-308e","title":{"rendered":"12-01 (bizhub 368e\/308e)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table\"><tbody><tr><td>JAM type<\/td><td>Misfeed at tray 2 feed section<\/td><\/tr><tr><td>JAM code<\/td><td>12-01<\/td><\/tr><tr><td>JAM detection timing<\/td><td>The leading edge of the paper is not turned ON the tray 2 vertical transport sensor (PS19) even after the lapse of a given period of time after the tray 2 starts to feed paper. <\/td><td><\/td><\/tr><tr><td><\/td><td>&#8211; Paper jam of a sheet of paper left at the tray 2 feed section results, if the tray 2 vertical transport sensor (PS19) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr><tr><td><\/td><td>&#8211; Paper jam of a sheet of paper left at the tray 2 feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr><tr><td>Misfeed processing location<\/td><td>\u2022 Right door <br>\u2022 Tray 2<\/td><\/tr><tr><td>Relevant parts<\/td><td>\u2022 Paper feed motor (M22) <br>\u2022 Tray 2 vertical transport motor (M23) <br>\u2022 Tray 2 paper feed clutch (CL1) <br>\u2022 Tray 2 vertical transport sensor (PS19) <br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<table class=\"wp-block-table\"><thead><tr><th>Step<\/th><th>Action<\/th><th>Control signal<\/th><th>Location of electrical component<\/th><\/tr><\/thead><tbody><tr><td>1<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/37463415154776904971.html\">Initial check items<\/a><\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>PS19 I\/O check, sensor check<\/td><td>MFPB CN23E-2 (ON)<\/td><td>27-C<\/td><\/tr><tr><td>3<\/td><td>CL1 load checkCheck code: 20Multi code: 2<\/td><td>MFPB CN23E-14 (ON)<\/td><td>28-C<\/td><\/tr><tr><td>4<\/td><td>M22 load checkCheck code: 28Multi code: 105, 106, 107, 108<\/td><td>MFPB CN16E-1 to 4<\/td><td>13-C<\/td><\/tr><tr><td>5<\/td><td>M23 load checkCheck code: 28Multi code: 29, 30, 31, 32<\/td><td>MFPB CN16E-5 to 8<\/td><td>14-C<\/td><\/tr><tr><td>6<\/td><td>MFPB ICP2E conduction check<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>7<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4738908683.html\">Replace MFPB.<\/a> (Part# AA6VH02101)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4774473355.html\">L.1.8.3<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents JAM type Misfeed at tray 2 feed section JAM code 12-01 JAM detection timing The leading edge of the paper is not turned ON the tray 2 vertical transport sensor (PS19) even after the lapse of a given period of time after the tray 2 starts to feed paper. &#8211; Paper jam of a &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=12-01-bizhub-368e-308e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;12-01 (bizhub 368e\/308e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[545],"epkb_post_type_1_tag":[],"class_list":["post-3777","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-545"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3777","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3777"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3777\/revisions"}],"predecessor-version":[{"id":3781,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3777\/revisions\/3781"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3777"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=3777"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=3777"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}