{"id":3848,"date":"2019-05-29T14:21:08","date_gmt":"2019-05-29T14:21:08","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=3848"},"modified":"2023-12-27T14:01:18","modified_gmt":"2023-12-27T14:01:18","slug":"c9404-bizhub-368e-308e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c9404-bizhub-368e-308e","title":{"rendered":"C9404 (bizhub 368e\/308e)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table\"><tbody><tr><td>Trouble type<\/td><td>C9404: CIS LED lighting abnormally (When DF-704 is installed)<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>C9404: After a scan job is completed, the machine detected that the average output of the CIS LED is greater than the specified value.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>Scanner<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 CIS module (CIS) <br>\u2022 CIS power supply (CISPU) <br>\u2022 Dual scan image processing board (DSIPB) <br>\u2022 MFP board (MFPB)CIS cable<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the back side scanning shading shaft for any stain, and clean up it as necessary.<\/li><li>Check that the&nbsp;<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/44726457714741537547.html\">bushing<\/a>&nbsp;of the back side glass cleaning roller unit is on the standby position.<\/li><li>Correct the harness connection between CIS and DSIPB if faulty.<\/li><li>Correct the harness connection between CIS J222-CISPU J2 if faulty.<\/li><li>Measure the voltage of CISPU J1-1.<ul><li>Control signal: CISPU J1-1 (DC12V)<\/li><li>Location of electrical component: DF-704 5-B<\/li><\/ul><\/li><li>Measure the voltage of CIS J222-1, J222-2 and J222-5.<ul><li>Control signal: CIS J222-1 (DC5V), CIS J222-2 (DC5V), CIS J222-5 (DC12V)<\/li><li>Location of electrical component: DF-704 4-B<\/li><\/ul><\/li><li>For any abnormality in the measurement result,&nbsp;<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/44727513714741549067.html\">replace the CIS cable<\/a>.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/44726528114741538315.html\">Replace CIS.<\/a> (Part#  A85GM70001 )<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/44726739314741540619.html\">Replace CISPU.<\/a> (Part#  A3CEPP4Y00 )<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/44726809714741541387.html\">Replace DSIPB.<\/a> (Part#  A7PUH02A01 )<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4738908683.html\">Replace MFPB.<\/a> (Part#  AA6VH02101 )<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p>(Link to the Field Service Manual) <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4783177739.html\">L.3.21.2.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C9404: CIS LED lighting abnormally (When DF-704 is installed) Rank B Trouble detection condition C9404: After a scan job is completed, the machine detected that the average output of the CIS LED is greater than the specified value. Trouble isolation Scanner Relevant electrical parts \u2022 CIS module (CIS) \u2022 CIS power supply &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c9404-bizhub-368e-308e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C9404 (bizhub 368e\/308e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[571],"epkb_post_type_1_tag":[],"class_list":["post-3848","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c9-368e-308e"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3848","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3848"}],"version-history":[{"count":2,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3848\/revisions"}],"predecessor-version":[{"id":3863,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3848\/revisions\/3863"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3848"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=3848"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=3848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}