| JAM type<\/td> | Misfeed at vertical transport section (tray 3)<\/td><\/tr> |
| JAM code<\/td> | 20-21<\/td><\/tr> |
| JAM detection timing<\/td> | <When PC-115 or PC-215 is installed>
The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by a paper. <\/td> | <\/td> | <\/td><\/tr> |
| <\/td> | <When PC-415 is installed>
The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the vertical transport sensor (PS133) has been blocked by a paper.<\/td><\/tr> |
| –<\/td> | Paper jam of a sheet of paper left at the vertical transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr> |
| Misfeed processing location<\/td> | Right door<\/td><\/tr> |
| Relevant parts<\/td> | <When PC-115 or PC-215 is installed>
\u2022 Tray 2 vertical transport motor (M23)
\u2022 Tray 3 vertical transport motor (M112)
\u2022 Tray 2 vertical transport sensor (PS19)
\u2022 Tray 3 vertical transport sensor (PS113)
\u2022 Expansion control board (EXCB)
\u2022 MFP board (MFPB)
\u2022 PC control board (PCCB) <\/td> | <\/td><\/tr> |
| <\/td> | <When PC-415 is installed>
\u2022 Tray 2 vertical transport motor (M23)
\u2022 Vertical transport motor (M132)
\u2022 Tray 2 vertical transport sensor (PS19)
\u2022 Vertical transport sensor (PS133)
\u2022 Expansion control board (EXCB)
\u2022 MFP board (MFPB)
\u2022 PC control board (PCCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n Procedure<\/h2>\n\n\n\n When PC-115 or PC-215 is installed<\/h2>\n\n\n\n| Step<\/th> | Action<\/th> | Control signal<\/th> | Location of electrical component<\/th><\/tr><\/thead> |
|---|
| 1<\/td> | Initial check items<\/a><\/td> | –<\/td> | –<\/td><\/tr> | | 2<\/td> | PS113 I\/O check, sensor check<\/td> | PCCB CN4-14 (ON)<\/td> | PC-115\/PC-215 5-C<\/td><\/tr> | | 3<\/td> | PS19 I\/O check, sensor check<\/td> | MFPB CN34E<A>-2 (ON)<\/td> | 26-I<\/td><\/tr> | | 4<\/td> | M112 load checkCheck code: 28Multi code: 17, 18, 19, 20<\/td> | PCCB CN5-9 to 16<\/td> | PC-115\/PC-215 3 to 4-C<\/td><\/tr> | | 5<\/td> | M23 load checkCheck code: 28Multi code: 29, 30, 31, 32<\/td> | EXCB CN7-9 to 12<\/td> | 25-P<\/td><\/tr> | | 6<\/td> | Replace EXCB.<\/a> (Part# A9HGH00501)<\/td> | –<\/td> | –<\/td><\/tr> | | 7<\/td> | MFPB F1E conduction check<\/td> | –<\/td> | –<\/td><\/tr> | | 8<\/td> | Replace MFPB.<\/a> (658e\/558e Part# AA6RH02103 \/ 458e Part# AA6UH02101)<\/td> | –<\/td> | –<\/td><\/tr> | | 9<\/td> | Replace PCCB.<\/a> (Part# A2XMH00201)<\/td> | –<\/td> | –<\/td><\/tr><\/tbody><\/table>\n\n\n\n When PC-415 is installed<\/h2>\n\n\n\n| Step<\/th> | Action<\/th> | Control signal<\/th> | Location of electrical component<\/th><\/tr><\/thead> |
|---|
| 1<\/td> | Initial check items<\/a><\/td> | –<\/td> | –<\/td><\/tr> | | 2<\/td> | PS133 I\/O check, sensor check<\/td> | PCCB CN4-14 (ON)<\/td> | PC-415 7-J<\/td><\/tr> | | 3<\/td> | PS19 I\/O check, sensor check<\/td> | MFPB CN34E<A>-2 (ON)<\/td> | 26-I<\/td><\/tr> | | 4<\/td> | M132 load checkCheck code: 28Multi code: 5, 6, 7, 8<\/td> | PCCB CN5-9 to 16<\/td> | PC-415 4-J<\/td><\/tr> | | 5<\/td> | M23 load checkCheck code: 28Multi code: 29, 30, 31, 32<\/td> | EXCB CN7-9 to 12<\/td> | 25-P<\/td><\/tr> | | 6<\/td> | Replace EXCB.<\/a> (Part# A9HGH00501)<\/td> | –<\/td> | –<\/td><\/tr> | | 7<\/td> | MFPB F1E conduction check<\/td> | –<\/td> | –<\/td><\/tr> | | 8<\/td> | Replace MFPB.<\/a> (658e\/558e Part# AA6RH02103 \/ 458e Part# AA6UH02101)<\/td> | –<\/td> | –<\/td><\/tr> | | 9<\/td> | Replace PCCB.<\/a> (Part# A2XMH00301)<\/td> | –<\/td> | –<\/td><\/tr><\/tbody><\/table>\n\n\n\n Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\nL.1.11.2<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"Contents JAM type Misfeed at vertical transport section (tray 3) JAM code 20-21 JAM detection timing <When PC-115 or PC-215 is installed> The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by … <\/p>\n Continue reading “20-21 (bizhub 658e\/558e\/458e)”<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[585],"epkb_post_type_1_tag":[],"class_list":["post-3929","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-20-658e-558e-458e"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3929"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3929\/revisions"}],"predecessor-version":[{"id":3930,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/3929\/revisions\/3930"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3929"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=3929"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=3929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}} |
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