{"id":3946,"date":"2019-05-29T16:22:25","date_gmt":"2019-05-29T16:22:25","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=3946"},"modified":"2023-12-27T14:00:06","modified_gmt":"2023-12-27T14:00:06","slug":"32-01-bizhub-368e-308e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=32-01-bizhub-368e-308e","title":{"rendered":"32-01 (bizhub 368e\/308e)"},"content":{"rendered":"\n

Contents<\/h2>\n\n\n\n
JAM type<\/td>Misfeed at fusing\/paper exit section<\/td><\/tr>
JAM code<\/td>32-01<\/td><\/tr>
JAM detection timing<\/td>The ADU paper passage sensor\/1 (PS40) is not turned ON (unblocked) even after the lapse of a given period of time after the reverse sequence is started.<\/td><\/td><\/tr>
–<\/td>Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr>
–<\/td>Paper jam of a sheet of paper left at the exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr>
Misfeed processing location<\/td>Right door<\/td><\/tr>
Relevant parts<\/td>\u2022 Fusing motor (M3)
\u2022 Reverse motor (M4)
\u2022 ADU transport motor\/1 (M5)
\u2022 Paper exit clutch (CL8)
\u2022 Fusing loop sensor (PS2)
\u2022 Paper exit sensor (PS3)
\u2022 ADU paper passage sensor\/1 (PS40)
\u2022 Gate switch solenoid (SD3)
\u2022 Front side board (FRB)
\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
Step<\/th>Action<\/th>Control signal<\/th>Location of electrical component<\/th><\/tr><\/thead>
1<\/td>Initial check items<\/a><\/td>–<\/td>–<\/td><\/tr>
2<\/td>PS2 I\/O check, sensor check<\/td>MFPB CN17E-16 (ON)<\/td>5-C<\/td><\/tr>
3<\/td>PS3 I\/O check, sensor check<\/td>MFPB CN17E-7 (ON)<\/td>5-C<\/td><\/tr>
4<\/td>PS40 I\/O check, sensor check<\/td>MFPB CN17E-10 (ON)<\/td>5-C<\/td><\/tr>
5<\/td>SD3 load checkCheck code: 83Multi code: 0<\/td>MFPB CN15EA-10 (ON)<\/td>7-C<\/td><\/tr>
6<\/td>M3 load checkCheck code: 45Multi code: 1, 2, 3, 4, 5<\/td>MFPB CN8E-9 (REM)MFPB CN8E-12 (FGP)<\/td>2-C<\/td><\/tr>
7<\/td>M4 load checkCheck code: 84Multi code: 1, 2, 3, 4, 5, 6, 7<\/td>MFPB CN15EA-1 to 4<\/td>6-C<\/td><\/tr>
8<\/td>M5 load checkCheck code: 85Multi code: 1, 2, 3<\/td>MFPB CN17E-1 to 4<\/td>4-C<\/td><\/tr>
9<\/td>Replace FRB.<\/a> (Part# A9HJH00501)<\/td>–<\/td>–<\/td><\/tr>
10<\/td>MFPB ICP2E, ICP3E, or ICP19E conduction check<\/td>–<\/td>–<\/td><\/tr>
11<\/td>Replace MFPB.<\/a> (Part# AA6VH02101)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

L.1.12.2.<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"

Contents JAM type Misfeed at fusing\/paper exit section JAM code 32-01 JAM detection timing The ADU paper passage sensor\/1 (PS40) is not turned ON (unblocked) even after the lapse of a given period of time after the reverse sequence is started. – Paper jam of a sheet of paper left at the exit section results, … <\/p>\n

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