{"id":3948,"date":"2019-05-29T16:23:52","date_gmt":"2019-05-29T16:23:52","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=3948"},"modified":"2023-12-27T14:00:06","modified_gmt":"2023-12-27T14:00:06","slug":"32-05-bizhub-368e-308e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=32-05-bizhub-368e-308e","title":{"rendered":"32-05 (bizhub 368e\/308e)"},"content":{"rendered":"\n

Contents<\/h2>\n\n\n\n
JAM type<\/td>Misfeed at fusing\/paper exit section<\/td><\/tr>
JAM code<\/td>32-05<\/td><\/tr>
JAM detection timing<\/td>\u2022 The paper exit sensor (PS3) is not turned ON (unblocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) fusing loop sensor (PS2).
\u2022 The paper exit sensor (PS3) is not turned OFF (blocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) PS3.<\/td><\/tr>
\u2013<\/td>Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr>
\u2013<\/td>Paper jam of a sheet of paper left at the exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr>
Misfeed processing location<\/td>Right door<\/td><\/tr>
Relevant parts<\/td>\u2022 Fusing motor (M3) 
\u2022 Reverse motor (M4) 
\u2022 ADU transport motor\/1 (M5) 
\u2022 Paper exit clutch (CL8) 
\u2022 Fusing loop sensor (PS2) 
\u2022 Paper exit sensor (PS3) 
\u2022 ADU paper passage sensor\/1 (PS40) 
\u2022 Gate switch solenoid (SD3) 
\u2022 Front side board (FRB) 
\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
Step<\/th>Action<\/th>Control signal<\/th>Location of electrical component<\/th><\/tr><\/thead>
1<\/td>Initial check items<\/a><\/td>\u2013<\/td>\u2013<\/td><\/tr>
2<\/td>PS2 I\/O check, sensor check<\/td>MFPB CN17E-16 (ON)<\/td>5-C<\/td><\/tr>
3<\/td>PS3 I\/O check, sensor check<\/td>MFPB CN17E-7 (ON)<\/td>5-C<\/td><\/tr>
4<\/td>PS40 I\/O check, sensor check<\/td>MFPB CN17E-10 (ON)<\/td>5-C<\/td><\/tr>
5<\/td>SD3 load checkCheck code: 83Multi code: 0<\/td>MFPB CN15EA-10 (ON)<\/td>7-C<\/td><\/tr>
6<\/td>M3 load checkCheck code: 45Multi code: 1, 2, 3, 4, 5<\/td>MFPB CN8E-9 (REM)MFPB CN8E-12 (FGP)<\/td>2-C<\/td><\/tr>
7<\/td>M4 load checkCheck code: 84Multi code: 1, 2, 3, 4, 5, 6, 7<\/td>MFPB CN15EA-1 to 4<\/td>6-C<\/td><\/tr>
8<\/td>M5 load checkCheck code: 85Multi code: 1, 2, 3<\/td>MFPB CN17E-1 to 4<\/td>4-C<\/td><\/tr>
9<\/td>Replace FRB.<\/a> (Part# A9HJH00501)<\/td>\u2013<\/td>\u2013<\/td><\/tr>
10<\/td>MFPB ICP2E, ICP3E, or ICP19E conduction check<\/td>\u2013<\/td>\u2013<\/td><\/tr>
11<\/td>Replace MFPB.<\/a> (Part# AA6VH02101)<\/td>\u2013<\/td>\u2013<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

L.1.12.2.<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"

Contents JAM type Misfeed at fusing\/paper exit section JAM code 32-05 JAM detection timing \u2022 The paper exit sensor (PS3) is not turned ON (unblocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) fusing loop sensor (PS2).\u2022 The paper exit sensor (PS3) is not turned OFF … <\/p>\n

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