{"id":4258,"date":"2019-05-30T19:29:58","date_gmt":"2019-05-30T19:29:58","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=4258"},"modified":"2023-12-27T13:36:51","modified_gmt":"2023-12-27T13:36:51","slug":"93-10-bizhub-368e-308e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=93-10-bizhub-368e-308e","title":{"rendered":"93-10 (bizhub 368e\/308e)"},"content":{"rendered":"\n

Contents<\/h2>\n\n\n\n
JAM type<\/td>Misfeed at duplex transport section<\/td><\/tr>
JAM code<\/td>93-10<\/td><\/tr>
JAM detection timing<\/td>The ADU paper passage sensor\/2 (PS41) is not turned ON (blocked) even after the set period of time has elapsed after the ADU paper passage sensor\/1 (PS40) is turned ON (unblocked) by the paper. <\/td><\/td><\/tr>
–<\/td>Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor\/1 (PS40) is turned ON (unblocked) or the ADU paper passage sensor\/2 (PS41) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr>
–<\/td>Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr>
Misfeed processing location<\/td>Right door<\/td><\/tr>
Relevant parts<\/td>\u2022 Transport motor (M1)ADU transport motor\/1 (M5)
\u2022 ADU transport clutch (CL6)
\u2022 ADU paper passage sensor\/1 (PS40)
\u2022 ADU paper passage sensor\/2 (PS41)
\u2022 Front side board (FRB)
\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
Step<\/th>Action<\/th>Control signal<\/th>Location of electrical component<\/th><\/tr><\/thead>
1<\/td>Initial check items<\/a><\/td>–<\/td>–<\/td><\/tr>
2<\/td>PS40 I\/O check, sensor check<\/td>MFPB CN17E-10 (ON)<\/td>5-C<\/td><\/tr>
3<\/td>PS41 I\/O check, sensor check<\/td>MFPB CN17E-13 (ON)<\/td>5-C<\/td><\/tr>
4<\/td>CL6 load checkCheck code: 81Multi code: 0<\/td>MFPB CN15EA-14 (ON)<\/td>7-C<\/td><\/tr>
5<\/td>M1 load checkCheck code: 40Multi code: 1, 2, 3<\/td>MFPB CN8E-3 (REM)MFPB CN8E-6 (FGP)<\/td>2-C<\/td><\/tr>
6<\/td>M5 load checkCheck code: 85Multi code: 1, 2, 3, 4<\/td>MFPB CN17E-1 to 4<\/td>4-C<\/td><\/tr>
7<\/td>MFPB ICP2E, ICP19E conduction check<\/td>–<\/td>–<\/td><\/tr>
8<\/td>Replace FRB.<\/a> (Part# A9HJH00501)<\/td>–<\/td>–<\/td><\/tr>
9<\/td>Replace MFPB.<\/a> (Part# AA6VH02101)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

L.1.17.2<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"

Contents JAM type Misfeed at duplex transport section JAM code 93-10 JAM detection timing The ADU paper passage sensor\/2 (PS41) is not turned ON (blocked) even after the set period of time has elapsed after the ADU paper passage sensor\/1 (PS40) is turned ON (unblocked) by the paper. – Paper jam of a sheet of … <\/p>\n

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