{"id":4573,"date":"2019-06-03T14:59:44","date_gmt":"2019-06-03T14:59:44","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=4573"},"modified":"2023-12-21T19:39:40","modified_gmt":"2023-12-21T19:39:40","slug":"c265b-bizhub-368e-308e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c265b-bizhub-368e-308e","title":{"rendered":"C265B (bizhub 368e\/308e)"},"content":{"rendered":"\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C265B: Main backup media 2 access error<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>\u2022 The re-written data, which has been read out, checked and founded as error, is read out again and found as error. 
\u2022 The error was found when reading out the counter value. 
\u2022 The main body detects that the EEPROM is not mounted.<\/td><\/tr>
Trouble isolation<\/td>\u2013<\/td><\/tr>
Relevant electrical parts<\/td>\u2022 EEPROM\/2 (EEPROM\/2)
\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
  1. Make sure that EEPROM\/1 and EEPROM\/2 are mounted in their respective correct positions.<\/li>
  2. Check to see if the EEPROM is mounted in a reverse direction.<\/li>
  3. Check the connector from MFPB to EEPROM for proper connection and correct as necessary.<\/li>
  4. Replace MFPB.<\/a>\u00a0(Part# AA6VH02101)<\/li>
  5. Replace EEPROM\/1 and EEPROM\/2.<\/a>\u00a0(Part# V864800107)<\/li>
  6. 1. Replace the current EEPROM with a new one.<\/li>
  7. 2. Replace the following components with new ones.<\/li>
  8. When the transfer belt unit and the fusing unit have been replaced with new ones, perform [Service Mode] -> [Counter] -> [Life] -> [New Release]. When the transfer roller has been replaced with a new one, perform [Service Mode] -> [Counter] -> [Counter clear].