{"id":4638,"date":"2019-06-03T17:22:06","date_gmt":"2019-06-03T17:22:06","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=4638"},"modified":"2023-12-21T19:39:00","modified_gmt":"2023-12-21T19:39:00","slug":"c3103-bizhub-658e-558e-458e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3103-bizhub-658e-558e-458e","title":{"rendered":"C3103 (bizhub 658e\/558e\/458e)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C3103: Pressure roller release failure<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>\u2022 The encoder pulse does not change even after the lapse of a predetermined period of time after the fusing pressure motor (M11) has started rotating during retraction of the pressure roller.<br>\u2022 The fusing pressure home sensor (PS38) is not unblocked even after the lapse of a predetermined period of time after the fusing pressure motor (M11) has started rotating during retraction of the pressure roller. <\/td><\/tr><tr><td>Trouble isolation<\/td><td>\u2013<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Fusing unit&nbsp;<br>\u2022 Fusing pressure motor (M11)&nbsp;<br>\u2022 Fusing pressure home sensor (PS38)&nbsp;<br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the connector between M11-relay CN112-MFPB CN15E for proper connection and correct as necessary.<\/li><li>Check the connector between the fusing unit-relay CN96-MFPB CN22E for proper connection and correct as necessary. (bizhub 658e\/558e)<\/li><li>Check the connector between the fusing unit-relay CN104-MFPB CN12E for proper connection and correct as necessary. (bizhub 458e)<\/li><li>PS38 I\/O check, sensor check<ul><li>Control signal: 658e\/558e MFPB CN22E-9 (ON), 458e MFPB CN12E-12 (ON)<\/li><li>Location of electrical component: 658e\/558e 22-C, 458e 24-C<\/li><\/ul><\/li><li>M11 load check<ul><li>Check code: 45<\/li><li>Multi code: 6, 7<\/li><li>Control signal: MFPB CN15E&lt;A&gt;-7 to 10<\/li><li>Location of electrical component: 658e\/558e 16-C, 458e 19-C<\/li><\/ul><\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4740610827.html\">Replace M11.<\/a>&nbsp;(Part# A161M10300)<\/li><li>Replace the fusing unit. (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4735702155.html\">bizhub 658e\/558e<\/a>&nbsp;Part# A79JR71077 \/&nbsp;<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4735680139.html\">bizhub 458e<\/a>&nbsp;Part# AA6UR70400)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4740318603.html\">Replace MFPB.<\/a>&nbsp;(658e\/558e Part# AA6RH02103 \/ 458e Part# AA6UH02101)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4780610699.html\">L.3.12.1<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C3103: Pressure roller release failure Rank B Trouble detection condition \u2022 The encoder pulse does not change even after the lapse of a predetermined period of time after the fusing pressure motor (M11) has started rotating during retraction of the pressure roller.\u2022 The fusing pressure home sensor (PS38) is not unblocked even &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3103-bizhub-658e-558e-458e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C3103 (bizhub 658e\/558e\/458e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[534],"epkb_post_type_1_tag":[],"class_list":["post-4638","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c3"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4638"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4638\/revisions"}],"predecessor-version":[{"id":4639,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4638\/revisions\/4639"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4638"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=4638"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=4638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}