{"id":4640,"date":"2019-06-03T17:26:26","date_gmt":"2019-06-03T17:26:26","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=4640"},"modified":"2023-12-21T19:39:00","modified_gmt":"2023-12-21T19:39:00","slug":"c3102-bizhub-658e-558e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3102-bizhub-658e-558e","title":{"rendered":"C3102 (bizhub 658e\/558e)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C3102: Heating roller failure to turn (bizhub 658e\/558e)<\/td><\/tr><tr><td>Rank<\/td><td>A<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>The hard latch signal from one or both of the heating roller rotation latch detection 1 and the heating roller rotation latch detection 2 is turned ON.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Fusing unitHeating roller rotation sensor (PS37) <br>\u2022 Fusing motor (M3) <br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the fusing unit for proper installation and correct as necessary.<\/li><li>Check the connector between M3-MFPB CN14E for proper connection and correct as necessary.<\/li><li>Check the connector of M3 for proper drive coupling and correct as necessary.<\/li><li>Check the connector between the fusing unit-relay CN100-MFPB CN13E for proper connection and correct as necessary.<\/li><li>PS37 I\/O check, sensor check<ul><li>Control signal: MFPB CN13E-3 (ON)<\/li><li>Location of electrical component: 23-C<\/li><\/ul><\/li><li>M3 load check<ul><li>Check code: 45<\/li><li>Multi code: 1, 2, 3, 4, 5<\/li><li>Control signal: MFPB CN14E-9 (REM), MFPB CN14E-12 (LOCK)<\/li><li>Location of electrical component: 2-C<\/li><\/ul><\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4740555019.html\">Replace M3.<\/a> (Part#   A79JM10300)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4735702155.html\">Replace the fusing unit.<\/a> (Part# A79JR71077)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4740318603.html\">Replace MFPB.<\/a> (Part# AA6RH02103)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4780633739.html\">L.3.12.2<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C3102: Heating roller failure to turn (bizhub 658e\/558e) Rank A Trouble detection condition The hard latch signal from one or both of the heating roller rotation latch detection 1 and the heating roller rotation latch detection 2 is turned ON. Trouble isolation &#8211; Relevant electrical parts \u2022 Fusing unitHeating roller rotation sensor &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3102-bizhub-658e-558e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C3102 (bizhub 658e\/558e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[534],"epkb_post_type_1_tag":[],"class_list":["post-4640","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c3"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4640"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4640\/revisions"}],"predecessor-version":[{"id":4641,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4640\/revisions\/4641"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4640"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=4640"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=4640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}