{"id":4662,"date":"2019-06-03T17:59:00","date_gmt":"2019-06-03T17:59:00","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=4662"},"modified":"2023-12-21T19:38:44","modified_gmt":"2023-12-21T19:38:44","slug":"c3738-bizhub-658e-558e-458e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3738-bizhub-658e-558e-458e","title":{"rendered":"C3738 (bizhub 658e\/558e\/458e)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C3738: Fusing abnormally high temperature detection hard protector (Center protector of the heating roller) (bizhub 658e\/558e)<\/td><\/tr><tr><td>Rank<\/td><td>A<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>An abnormally high temperature is detected on the hard protector circuit (center of the heating roller).<br><\/td><\/tr><tr><td>Trouble isolation<\/td><td>\u2013<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Fusing unit\u00a0<br>\u2022 Heating roller thermistor\/3 (TH3)<br>\u2022 IH power supply (IHPU) (bizhub 658e\/558e only)\u00a0<br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the fusing unit for correct installation (whether it is secured in position).<\/li><li>Check the open\/close operation of the right door.<\/li><li>Check the fusing unit-MFPB CN22E for proper connection and correct or change as necessary. (bizhub 658e\/558e)<\/li><li>Check the fusing unit-MFPB CN12E for proper connection and correct or change as necessary. (bizhub 458e)<\/li><li>Check the connector between TEMS\/1-relay CN109-MFPB CN15E for proper connection and correct as necessary. (bizhub 658e\/558e only)<\/li><li>Check the connector between TEMS\/2-relay CN138-MFPB CN15E for proper connection and correct as necessary. (bizhub 658e only)<\/li><li>Replace the fusing unit. (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4735702155.html\">bizhub 658e\/558e<\/a>&nbsp;Part# A79JR71077 \/&nbsp;<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4735680139.html\">bizhub 458e<\/a>&nbsp;Part# AA6UR70400)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4740453899.html\">Replace IHPU.&nbsp;<\/a>(bizhub 658e\/558e only) (Part# A8KNM40A02)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4740318603.html\">Replace MFPB.<\/a>&nbsp;(658e\/558e Part# AA6RH02103 \/ 458e Part# AA6UH02101)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub658eservice\/en-US\/4781872011.html\">L.3.12.7<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C3738: Fusing abnormally high temperature detection hard protector (Center protector of the heating roller) (bizhub 658e\/558e) Rank A Trouble detection condition An abnormally high temperature is detected on the hard protector circuit (center of the heating roller). Trouble isolation \u2013 Relevant electrical parts \u2022 Fusing unit\u00a0\u2022 Heating roller thermistor\/3 (TH3)\u2022 IH power &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3738-bizhub-658e-558e-458e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C3738 (bizhub 658e\/558e\/458e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[534],"epkb_post_type_1_tag":[],"class_list":["post-4662","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c3"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4662"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4662\/revisions"}],"predecessor-version":[{"id":4663,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4662\/revisions\/4663"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4662"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=4662"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=4662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}