{"id":4940,"date":"2019-06-04T18:41:38","date_gmt":"2019-06-04T18:41:38","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=4940"},"modified":"2023-12-21T19:08:54","modified_gmt":"2023-12-21T19:08:54","slug":"ced01-bizhub-558-458-368-308","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=ced01-bizhub-558-458-368-308","title":{"rendered":"CED01 (bizhub 558\/458\/368\/308)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>CED01: The authentication application information does not exist in the hard disk\/eMMC board in the enhanced server authentication state.<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>With Enhanced Server Authentication set, no authentication application registration information is found in the hard disk or the eMMC board (eMMC).<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 eMMC board (eMMC) <br>\u2022 Hard disk (A) (HDD (A)) <br>\u2022 Hard disk (B) (HDD (B): HD-524)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\"> Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Turn OFF and ON the main power switch.<\/li><li>Check the connector from MFPB to hard disk for proper connection and correct as necessary.<\/li><li>Check the connector from eMMC to MFPB for proper connection and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4563850507.html#4C6F676963616C6C7920666F726D6174207468652068617264206469736B2E\">Logically format the hard disk.<\/a> <\/li><li>Replace the hard disk. (HDD (A) (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561266955.html\">bizhub 368\/308<\/a> \/ <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4561563147.html\">bizhub 558\/458<\/a>) \/ <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4562020491.html\">HDD (B)<\/a>) (HDD(A) 558\/458\/368\/308 Part# A5C1M72H00 \/ HDD (B) Part# A2X0M72C00)<\/li><li>If the above actions do not solve the problem, contact KM.<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub368Service\/en-US\/4573573899.html\">K.3.26.8.<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type CED01: The authentication application information does not exist in the hard disk\/eMMC board in the enhanced server authentication state. Rank C Trouble detection condition With Enhanced Server Authentication set, no authentication application registration information is found in the hard disk or the eMMC board (eMMC). Trouble isolation &#8211; Relevant electrical parts \u2022 &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=ced01-bizhub-558-458-368-308\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CED01 (bizhub 558\/458\/368\/308)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[625,626],"epkb_post_type_1_tag":[],"class_list":["post-4940","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-ce-368-308","epkb_post_type_1_category-ce-558-458-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4940"}],"version-history":[{"count":3,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4940\/revisions"}],"predecessor-version":[{"id":12085,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/4940\/revisions\/12085"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4940"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=4940"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=4940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}